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HI One possible problem is your grinder has become separated, so your beans are not feeding equally. The beans are going to one side of the burrs and are ground into big chunks. If you remove the beans in the bean hopper and look down on the grinder. If the cork screw is off to one side that is your problem. Of you can move the cork screw from side to side you need to replace your grinder in either case.
Drain the transmission oil, then remove the side cover that is on the opposite side from the rear drive sprocket. You should see the clutch at that point. Remove the cover screws (count the turns) and start pulling disks and metal plates out of the hub--keep track of the order of removal. You need to replace only the cork faced plates, the metal disks hardly ever wear out. Count how many cork plates you need to purchase. There may be competition replacements that have better 'bite', but are not as smooth to operate. Be sure to replace with fresh oil when you are done and use a new gasket for the cover. Check the release rod in the center of the hub for straightness. Good luck!
hi thanks for the question that small piece ov cork is part of the front bearing purchase the front bearing kit. not much $ to replace. tilt dryer towards the wall disconnect power sourc,e remove 2 screws on front panel .to remove the front bearing . 4 5/16 screws 2 each side remove keeping the drum steady you will see the worn part you must drill out or file down the rivets that hold the cork and teflon bearing . remove & replace .thanks the appliance doc