SOURCE: i have windows 7 and
you might be installing the driver through the right process
click start right click on computer select properties device manager scroll
through all of your devices if you see a yellow question or exclamation mark ?
! or a red X you will need to update the drivers for this device right click
select update driver/reinstall driver
if
you can see your usb device but its not working scroll to Ports(Com&Ltd)
right click to update driver
hope this helps you
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