Question about HP Officejet J5780 All-In-One InkJet Printer

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HP Officejet J5780 : copy's and scan's result : black page

I have a printer all in one : HP Officejet J5780.
Now I haven't any more the message : align cartridge... but
when I try to print or to scan , I have a bad result :
the page copied is black or the scan result is black.

Who can help me ?

Posted by on

  • kahlund2002 Feb 21, 2009

    I tried to copy a document, and it too came up black. So, I tried scanning it, it also came out black. I turned off the unit, unplugged for 1 minute, plugged in again, and still get the same results. I checked the alignment, all's good. This unit is just over 1 year old.

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Try to disconnect the power cable from the back of the unit and reconnect it after few secs. The alingment will start itself. Complete the alingment once.

Posted on Jan 26, 2009

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