Question about Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 freezes

When the system will start a blue-ray disc and begin the game- however, system freezes approx. 5 minutes into play and will not recognise games and constantly interrupts internet connection

Posted by on

  • Anonymous Jan 26, 2009

    yes i completely restored the hard drives and every other solution that the people at sony prescribed... this is the third time that this has happened and i am confident that i cannot fix this problem myself

  • brandon curry
    brandon curry May 11, 2010

    Have you tried any resets? either system rest or front reset?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

It sounds like either the BluRay drive is failing or the diode is simply dirty. Try running a CD/DVD lens cleaner and see if that fixes the problem. Make sure you are always cleaning the vents on the PS3, especially the one on the side. You could also try using a can of air to clean it.

If this doesn't work, I recommend you call and complain to Sony.

Posted on Jan 26, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant play blue ray movie. wants to system update. how does this work


Hello,

There are some firmwares that support playing movies on the game, if the files are not complete, then the ps3 will not be able to play any movie, and some times it might affect game discs as well.

So when next your playstation 3 wants to system update, allow it, so it will automatically restore the files that are necessary to play a blue ray disc.

Systems update is done online, so you must have an internet connection either wireless or by connection for the playstation, and if it pops up the system update message next time, allow it. It will install new firmwares for the playstation 3 and you will be able to enjoy better services on the game.

Take care and good luck
Hope this was helpful

Dec 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 freezing when playing blue rays


PS3 freezes means some hardware errors occurred and need some maintenance. Do you know, send back to game shop is too expensive and waste your time. Learn the correct repair skills and fix it by yourself is the ultimate method. Here is the repair guide for you to learn :
DIY PS3 Repair Guide
Not only such freezing problem, you can repair other red and yellow light related issues as well.After you purchased the product, you will be guided to the step-by-step videos and ebooks for you to work with.

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 - Unable to read disc


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Our playstation 3 won't read games but will play regular DVD's and CD's


I have the same problem. My games freeze after 5 minutes. Same with blue rays but dvds play fine. I have reformatted the hard drive and formatted the file system. Nothing has worked. Hearing through multiple sources the blue ray laser is going out or the latest firmware update could be causing this. Hard to know for sure ... major disappoint. I have the 80 gig. 2 years old just starting doing this three days ago. Any other suggestions?

Dec 26, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

3.0 Killed my PS3


Sounds like the laser diode burned out. If your under warranty send it in. If not you could buy a replacment and install it yourself.

Sep 11, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 Stopped Playing Blu Ray Discs and Games


It's a factory defect. I've fixed over 100 PS3's with the same exact problem. Your blu-ray laser went out. You need to contact Sony or if you're in Los Angeles you can contact me. I fix the problem for $120 and within 30 minutes. Sony charges $150+ and takes God knows how long.

Feb 19, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Problem with playstation 3 games and blue-ray


definitely a prob with the blueray laser u need to bring it back to shop or sony as there is no way u can fix it yourself.

Jan 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Wont Play Game OR Blue Ray Disc


reset to the factory default then load ver 2.60(most current). If the system still does not read any discs the laser is bad.

Dec 05, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

PS3 having trouble reading game discs!!!


hey guys. the problem is that the blue ray reader is some how broken and it won't work. mine kept freezing during games like after 3 mins. and it wouldnt read any more discs for that day. you need to change the blue ray reader and that costs about 175$. thats alot of money and its probably not worth it.

Apr 06, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

78 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles Experts

Iron
Iron

Level 3 Expert

3018 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Marc
Marc

Level 2 Expert

68 Answers

Are you a Sony Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...