Question about Toshiba Satellite M45-S2692 Notebook

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BSOD when trying to install Win XP, or boot Win XP from hard drive

BSOD screen is as follows: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: The BIOS in this system is not fully ACPI compliant. Please contact your system vendor or visit http://www.hardware-update.com for an updated BIOS. If you are unable to obtain an updated BIOS or the latest BIOS supplied by your vendor is not ACPI compliant, you can turn off ACPI mode during text mode setup. To do this, simply press the F7 key when you are prompted to install storage drivers. The system will not notify you that the F7 key was pressed - it will silently disable the ACPI and allow you to continue your installation. Technical information: *** STOP: 0x000000A5 (0x00000011, 0x00000006, 0x00000000, 0x00000000) Every BSOD I received was this exact code. I ran a RAM test with memtest86+, it showed 0 errors. I tried reinstalling BIOS v 1.1 (supplied by Toshiba) and the first time it did let me boot into the XP Home installed on the system, after which it worked fine. While in xp, I checked device manager to see if the system was ACPI, and it was. I've also tried BIOS v 1.2, the last one supplied by Toshiba, to no avail. I did try pressing F7 during one of the installation attempts, and it hung at "setup is starting windows", I tried pressing F5 during an attempt, and there was only one option besides "other", the typical i486, which I selected, after which it hung at "setup is starting windows". I've flashed BIOS with v 1.2 a few times now, with same BSOD during both xp install attempts and boot attempts. What baffles me is the errors did not show up until I tried to install xp for the first time. Before that the computer booted every time. I've never heard of xp effecting BIOS during install. I have been to the microsoft support page for this BSOD. There are two articles on this specific code that I found, one for a "wake from hibernation" error, and the other for an xp installation error, seems as though the latter applies here. URL below. http://support.microsoft.com/kb/314830 I'm fixing this for a friend. I fix computers all the time. This one is getting up there with DELL's laptops. The screen is broken, so I'm using an external monitor. He doesn't want the monitor fixed, so I'm only doing a fresh install + Backup for him. Thank god I already backed up the data. Thank you in advance for your time. (I just got the error again. Gonna try windows 7.)

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  • walter higgins Jan 21, 2013

    Windows 7 didn't work either. I can't seem to boot any bootable dvd in this one, one bootable cds. Gonna try linux.

  • walter higgins Jan 21, 2013

    Hiren's boot cd to gparted magic boot fine, and I was able to boot xp partition using hiren's boot cd as well. I checked for Toshiba's recovery partition in Gparted, and there was a 200MB mystery partition. If Gparted can't figure out what it is, I assume it's long since been corrupted. The boot partition was fine though. Ubuntu 12.04 LTS booted and worked well.

  • walter higgins Jan 21, 2013

    Thanks again to all, I appreciate you guys reading this. Somewhere on this website, someone with more grey hair than me probably has an idea what's wrong with this computer (or xp).

  • walter higgins Jan 21, 2013

    Another note: Following instructions from one of the "suggested solutions" below about wiping drive and reformatting, I booted "parted magic" from Hiren's boot cd again (I called it gparted above by mistake) and noticed during bootup that the kernel could not get ACPI going, and went with HAL. I've also noticed that the dvd drive on the laptop literally hangs down sometimes, and this seems to have interfered with a number of boots. I'm going to try installing XP with ACPI disabled one more time. Again, thank you for any help you guys can offer.

  • walter higgins Jan 22, 2013

    I gave up and installed Ubuntu 12.04 LTS. It runs great. Needs tweeking, but no blue screens. In case someone else runs into this, there is probably a specific method that Toshiba used to install windows xp on this laptop. It's very likely driver related. I read somewhere that the HDD driver might be a cause for this bsod (meaning F6 must be pressed during install to allow for hdd driver install). According to Microsoft, the issue was the Bios itself. I updated the latest bios, and it didn't work (for xp).

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

xCAUSALITYx
  • 210 Answers

SOURCE: computer crashing

Hi,

Its down to the graphics card/graphics controller, the Ati drivers are conflicting with the other hardware and the system files.

The Ati CAT drivers have been very hit and miss for a long time, all I can suggest is that you download older versions of the CAT drivers for your model of graphics card and make sure they match with your CPU model, try them until you get a stable system.

Also, just out of interest what type of CPU, Graphics card and OS are you using - I will do a bit more research for you then.

Cheers

Posted on Jun 14, 2008

gnkanang
  • 63 Answers

SOURCE: Windows XP SP2 Repair

Solution: Rename the C:\WINDOWS\SYSTEM32\CATROOT2 folder to something such as catold to prevent WinXP's Setup program from locating the folder and halting the installation. If you are still in Setup, press SHIFT-F10 to launch a command prompt from within Setup. At the command prompt, type cd\win dows\System32 to open the System32 folder and then type rename CATROOT2 catold, press ENTER, restart the computer, and attempt the upgrade again.

If you cannot reach a command prompt from Setup, reboot the computer from a Win95, Win98, or WinMe startup disk and rename the folder from the command prompt. You can also launch a command prompt by booting from the WinXP installation CD and running the Recovery Console.

Posted on Mar 25, 2009

SOURCE: The computer has work fine since we bought it

first check your hard drive..... if you can backup your files then format it and reinstall the operating system.

Posted on Jun 01, 2010

elix0411
  • 3530 Answers

SOURCE: I downloaded and ran a

Welcome to Fixya

This error message usually cause by a boot sector infected by virus, a device driver that the computer boot controller needs is corrupted, hardware issue if there is a resource conflict between the boot controller and another controller or between SCSI devices. If you have the XP cd you may use the cd's repair optiong to fix this problem. If it wont let you do that then the last option you have is to reinstall windows operating system to your computer.

Thank you for using Fixya!

Posted on Dec 03, 2010

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So many computer face this blue screen fetal errors on windows.

This error comes usually when there is problem in software or driver compatibility issue with hardware or operating system.
Also this error comes when there is bed indexing unit in hard drive.
You can solve this errors with following 2 methods.
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So many computer face this blue screen fetal errors on windows.

This error comes usually when there is problem in software or driver compatibility issue with hardware or operating system.
Also this error comes when there is bed indexing unit in hard drive.
You can solve this errors with following 2 methods.
(1)When you power up the computer press F8 key then enter in safe mode.
Then if you are able to enter in safe mode then uninstall driver or software which you installed recently and face this error.
(2)If you are not able to enter in safe mode Then you need to fix error on hard drive.For that you need windows disk or recovery disk.
Boot your computer with that disk
For that when you power up the computer press F1 or F2 "del" key to enter in bios.
Then go to boot menu and set first boot device as your cd or dvd rom.
Then save settings and exit bios.
Insert windows disk in cd /dvd rom.
Then it boot with that disk.Then you get this message "Press any key to boot from cd.."
Then press any key.
Then follow the procedure then enter in recovery console mode then type in prompt "chkdsk /r"
Then type "y"
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