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First after you boot it up normally (not Safe Mode) can you move the mouse far to the left or to the right do you see the mouse. If you do see the mouse pointer you are running dual monitor mode and the laptop screen is set as the primary monitor. You have to run it in Save Mode and set the external monitor as the primary monitor. Hit the Start button then select Help+Support and in the search box enter "dual monitors". Read how to set up the primary monitor.
Second maybe you need to activate the external monitor. When laptops boot normally (not Safe Mode again) with a external monitor connected you have to hit the Fn (function) key (probably blue near Alt key) and some other number key (it probably has a blue monitor symbol on it) I'm not sure which one. This key sequence is a toggle sequence. In other words when you boot a laptop it goes directly to the laptop screen then the first time you do a Fn + number key combination it will turn on the external monitor and turn off the laptop screen the next time you push Fn+number key it will turn on both monitors (external and laptop screen) the third time it will turn on only the laptop screen and so forth.
Let it start in safe mode, Once it boots up click Start/Programs/ and
look for the RUN prompt. It might be under the Accessories folder.
Once you get RUN to open type msconfig and press OK.
When the System Configuration window opens Click on the "Boot.ini" tab
at the top and make sure the /SAFEBOOT option is not selected. If it is,
remove the check mark then hit OK. Reboot and see if it goes to
Try installing the latest video driver when you are in Safe Mode. You can download thevideo and device drivers for your model laptop from the Toshiba WEB site from theirdownload page. Make sure you enter the model of your laptop so you can get thecorrect drivers. Please click on this link: - http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
Have you try a SAFE MODE during start up. This mode may bring your laptop back to normal but with basic abilities. If your laptop working good in safe mode, now your restore your laptop to the previous day while your laptop working good. To do this go help and support menu then type restore system , choose the date and enter. P.S if you cannot go safe mode, kindly check the toshiba worlwide service center to seek the nearest shop.
Change your resolution down to 800x600 and reboot the laptop if you get video in normal mode then that means the resolution was set to high, if it still doesn't work then you need to reinstall the video drivers. If you can't then go into the system restore and choose a date when the monitor was last working because it could be that the registry has faulty information about the video driver.
- I had the exact same problem with a eMachines W340UA and other machines. I'm not sure what this does, but I resolved it by booting into Safe-Mode. Upon successful boot into Safe-Mode (without Networking), I restarted the computer in the normal mode and it for then after worked. Please try this; though I can make no logical statement as to what occurrs or what gets fixed, I have had this method work on several machines.
INSTRUCTIONS: Fire up the machine, after BIOS postings, continually press the F8 key. From the list of startup options, choose "Safe Mode (Without Networking). It should boot up in this mode. After the successful boot, restart the machine and allow it to boot in normal mode. If all goes as it has for me, you will successfuly boot into Windows. ----------------------------------------------------------------------------------------- P.S: If anyone knows where the coin battery is on an eMachines w340ua laptop, and hot to get to it, please let me know. Thank you and I hope this helps!
Sincerely; Glenn T. Kitchen admin@consultingVisions.com