Question about Dell Inspiron 1501 Notebook

4 Answers

Blue screen of death

Hey all, I really need some help. Since this early afternoon, any time I start up my Dell Inspiron 1501 I get the blue screen of death with the error message "Unmountable Boot Volume." Using a different computer I've googled this and have come across a number of pages with a nice step by step to fix it. Like repairing installation of Win XP, but unfortunately, I am unable to load past the blue screen. I restart and try to start in Safe Mode, Safe Mode with Networking, Set Mode with Command Prompt, Last Known good connection, and standard mode, all end at the blue screen of death. I've reset the BIOS defaults, but still nothing is working.

I have no idea how to get beyond the blue screen to load with the Win XP disc.

Any help or advice would be appreciated.

Thanks,
KT

Posted by on

  • 1 more comment 
  • katieacase Jan 26, 2009

    Everyone seems to be giving the same advice, but how do I do this? I'm in the BIOS Setup Utility under the boot menu. I've moved CD-DVD drive to the top of the menu and given it the little exclamation point, and tried to save the changes, but other than that, how do I select the boot order?

  • katieacase Jan 26, 2009

    I've changed my settings to boot from cd/dvd. Here's what I see in order

    a very quick flash of letters RS485/M BR#23931 (yes I had to restart my computer a number of times)
    Dell page with F2 to enter set up F12 to enter masterboot
    Dell.com
    then "we apologize for inconvenience" "please pick the mode to start up in"
    then Windows xp load page
    then blue screen of death



  • Anonymous Mar 19, 2014

    Okay so I have had no problems with using facebook on the browser on my blackberry playbook (using the short app version is not as good)However for the past 2-3 weeks I have had loads of buggy problems with using facebook fully. And then a week ago all of a sudden the whole layout of my facebook has totally changed notices/messages are now on the right not the left.. I have cleared my cache and cookies and also facebook history on google. And the most annoying part is all the advice says to contact the 'help center' on fscebook but because of the poor function of my facebook connection it won't let me access the help page to log a report to be fixed. I constantly get 'error message' network not connected... When all other websites, videos and some parts of my facebook work just poorly.. How can I log a report with facebook when it won't let me access the help center... :/

×

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

Taken from Microsoft themselves ( http://support.microsoft.com/kb/555302 )

SYMPTOMS
When booting up to Win XP you may get a error that reads "Unmountable Boot

CAUSE
1.The file system is damaged and cannot be mounted.

2.You use a standard 40-wire connector cable to connect the UDMA drive to the controller instead of the required 80-wire, 40-pin cable.

3.The basic input/output system (BIOS) settings are configured to force the faster UDMA modes.

RESOLUTION
If it be the connector cable problem then replace the 40-wire cable with an 80-wire UDMA cable.

If it's a BIOS settings problem then load the 'Fail-Safe' default settings, and then reactivate the most frequently used options such as USB Support.

If it's a damaged file system case then:-
1.Insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2.When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3.If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console.

4.When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5.At the command prompt, type chkdsk /r , and then press ENTER.

6.At the command prompt, type exit , and then press ENTER to restart your computer.

This takes a bit longer, but the system should boot back into Windows.

Posted on Jan 26, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dell Master
  • 4,806 Answers

Hi there
"Unmountable Boot Volume." means that the system 32 folder has become corrupt and probably you will have to recover the system.
If you have XP CD for a clean install, you have to change the boot order from within the bios (F2 on boot up) and tell it to boot from CD.
This will change the boot order and allow you to reinstall the OS.
Be warned that you WILL loose data if this is the only option open to you.

Good luck

Posted on Jan 26, 2009

  • Lee Hodgson
    Lee Hodgson Jan 26, 2009

    when the cd drive is at the top hit F10 to save changes and exit, make sure that the XP CD is in
    the drive, it should boot automatically for you.

    Good luck


  • Lee Hodgson
    Lee Hodgson Jan 26, 2009

    Hi there
    Hit F12 when prompted and ask the machine to boot from CD post back with the results


×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Hi KT,

In order to access your cd-rom during boot you need to set your boot devices in your BIOS. Making sure to set your cd-rom as the first boot device.

Assuming that is set up correctly, you should receive a prompt during boot (before the windows logo or blue screen) telling you to press any key to boot from CD/DVD.

If you're getting a blue screen without noticing your cd-rom trying to do anything before hand I would suggest going through your BIOS with a fine-tooth comb and finding your boot sequence.

Best of luck.

Posted on Jan 26, 2009

  • Adam Laughter
    Adam Laughter Jan 27, 2009

    Have you tried pressing F12 for the masterboot? Does it give you an option to boot from cd?

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 5,158 Answers

Doesn't sound like you are booting to your cd... change the boot order in the bios and reboot... tap the space bar when it asks you to... don't bother with the recovery console... when you reach the point that you can install windows... you should see an option of pressing "R" to repair it... pick that option and see how it goes.

Robert

Please take a moment to rate this solution... thanks

Posted on Jan 26, 2009

  • Roberta Smith
    Roberta Smith Jan 26, 2009

    i believe tapping f2 as you boot will take you to the boot order ... use the up down keys to select what you want to boot to then make sure the cd is in the drive



  • Roberta Smith
    Roberta Smith Jan 26, 2009

    Ok.. hit masterboot and select cd/dvd and boot from that.... if you make the changes from within setup it's f10 to exit and make sure you are saving changes



×

1 Suggested Answer

  • 33 Answers

SOURCE: Blue Screen of death.

You might try removing the Hard Drive from the machin and slaving it on your other machine. Then running a chkdsk in the command prompt or norton disk utilities. If either fails, backup your data on other machin and reinstall.

Posted on Jan 26, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...
Dell Inspiron 1501 Notebook Logo

1,057 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Laptops Experts

Coss

Level 3 Expert

1043 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Donna Sander

Level 2 Expert

193 Answers

Are you a Dell PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...