Question about HP Officejet 4315v All-In-One InkJet Printer

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HP Officejet 4315v Error Code 344*

Everytime I try to send a fax on my HP Officejet 4315v, it dials, connects, sends 1 page and cuts off. Then this error code prints.
Any suggestions?
Thanks

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  • Anonymous Mar 25, 2014

    message appears when I try to fax - this feature has been disconnected contact your admin

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1. issue may be with telephone line conditions,  try sending a fax at a different time 2. Disable Error Correction Mode 3. reduce thefax speed 4. try a fax test to  hp at 1888 473 2963 

Posted on Jan 26, 2009

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Hello all I have a hp 4315v all in one printer /fax and i would like to see if the fax is working is there a test number i can use to test it out with


Hi,

HP has a Fax no. to test.

Send any test page as fax on the 1-888-473-2963 and wait till it is send. Once the fax is sent, you will receive a fax as notification ( confirmation ) of the fax being received by HP.

This above no. sometimes is busy so you may need to give couple of tries till you succeed.

Or the best way is to send fax to any of your friend who owns a fax machine and ask them to send fax back to you.

Regards,
Ron

Mar 07, 2011 | HP OfficeJet 4315V All-in-One Printer

1 Answer

We keep getting an error code 344* when we are trying to transmit a fax. What can we do to fix this?


Error 344 means :-

The remote machine has failed to respond to a fax command from the product because the connection is interrupted.
The remote user has pressed the Stop button while the remote machine was receiving.
Under rare conditions, incompatibility between the two machines can cause the remote machine to simply abandon the call.

Solutions :-
  1. Attempt to send the fax again when telephone-line conditions have improved.
  2. If the fax session was using error correction, disable ECM.
To disable ECM Press :-
  1. Press Setup .
  2. Press the Down arrow (c00326489.gif ) repeatedly until Advanced Fax Setup displays.
  3. Press OK .
  4. Press the Down arrow (c00326489.gif ) until Error Correction Mode displays.
  5. Press OK .
  6. Press the Right arrow (> ) until either OFF or ON displays.
  7. Press OK .
  8. Send another fax to verify that the ECM is enabled or disabled.
Check the Phone Cable connected with the printer.
Make sure the Cable should be connected to line 1 port at the back of the printer and it should be going directly from the printer to the wall jack and not to the Serj protector.

Try to print a fax test page.
  1. On the control panel of the product, press the Setup button (c01361401.gif ).
  2. Press the Right Arrow button (c01185072.jpg ) to select Tools , and then press OK .
  3. Press the Right Arrow button (c01185072.jpg ) to select Run Fax Test , and then press OK . The product displays the test results on the control panel display and prints the Fax Test Report.
Now Do this :-
  1. Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).
  2. When your fax is received by the HP Test Fax Service, we will generate a return fax to you within five minutes confirming that we received your fax. This verifies that you can both send and receive a fax with your fax machine.
If you do not receive a return fax within 5-7 minutes, there may be a problem with the setup of your fax machine. Consult the user manual that came with the product for proper setup and configuration. Try the above steps and let me know if it works for you.

May 10, 2010 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Hp4300 series disc won't work with my new hp window vista computer my printer is a 4315v


Please perform the steps given below and check if yuo are able to fax

1. Open a MS Word Document.
2. Click File -> Send to -> Recipient using a fax modem.
3. Follow the instructions given in the fax wizard. Ensure that you select the HP all-in-one as the fax program.
Now check whether you are able to send the fax.

OR

Try setting up the Fax once again

=== Fax Setup wizard ===
- Double-click on the HP Solution Center to open it.
- Go to Settings --> Fax Settings & Setup --> Fax Setup Wizard.
Complete the fax setup wizard and then, try to fax

Vishwanath V U

May 19, 2009 | HP Officejet 4315v All-In-One InkJet...

1 Answer

Sending a fax


If you are making a local call, you do not need to enter 1.

Load the document to be faxed into the machine, press the 'hook' button or equivalent, dial the fax number and it should automatically send

Apr 15, 2009 | HP OfficeJet 4315V All-in-One Printer

1 Answer

Error code 344*


Error code344 shows that The remote machine has failed to respond to a fax command from the product because the connection was interrupted.The remote user has pressed the Stop button while the remote machine was receiving.
Under rare conditions, incompatibility between the two machines can cause the remote machine to simply abandon the call.
check here for more information
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00062808#A5

Jan 26, 2009 | HP Officejet 4315v All-In-One InkJet...

4 Answers

Error 344- Fax Function


Try to connect the phone line from the phone oulet directly to the line one connection of the machine.

May 09, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

2 Answers

HP Office Jet 6110 All in One faxing


This document covers the basic fax functions of the HP Officejet 6100 series. The HP Officejet 6100 series can perform the following functions:
  • Send and receive paper faxes.
  • Send and receive color faxes. Color faxes can be sent only to color fax capable machines. If a color fax is sent to a black-and-white only fax machine, the HP Officejet sends the fax in black and white.
See Figure 1 below to identify the buttons in the Fax area of the front panel. Figure 1: Identifying the fax area of the front panel c00259777.gif 1- Turns Auto Answer on or off 2- Scrolls through speed-dial entries 3- Redials the most recently dialed number 4- Dials fax numbers, enters text, and specifies menu items. 5- Starts a fax 6- Changes the fax resolution 7- Dials one-touch speed-dial numbers Fax settings Most fax settings are configured during installation through the Fax Setup Wizard. These settings, and some additional options, can be accessed through the front panel menu (see Figure 2). Figure 2: Changing fax settings from the front panel menu

1. Menu: enters the menu system.

2. Right and left arrows: navigate the submenus and options.

3. Enter: selects a submenu or option.

4. Cancel: exits from the menu. c00259778.gif Sending a fax To ensure the best quality when sending faxes in color, use a color original instead of a color copy. Follow these steps to send a fax:
  1. Load the original. Load originals directly on the glass or in ADF. For multi-page faxes, you must use the automatic document feeder (ADF). Loading original on the glass Place the original, print-side down, on the front-right corner of the glass. Loading original on the glass c00259779.gif Loading original in the ADF Place the original, print-side up, in the ADF. Adjust the paper-width guide to fit the original. Loading original in the ADF c00259780.gif
  2. Enter the fax number using the keypad. Dial the number just as you would from a telephone (dialing 1 before an area code, etc.)
  3. Press Start Fax Black or Color.
  4. If there is no original in the ADF, the display will read, "Send from Glass? Press 1 for Yes or 2 for No"
    • Press 1 to scan the document from the glass.
    • Press 2 to load the document in the ADF. The display will read, Load original, then press Enter .

Apr 15, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

NOT CONNECTING


Hi, have you connect your OfficeJet to one of your telephone outlet using a phone cord(usually provided with a AIO printer)? Fax requires analog phone line to operate. If you have a corded phone, you could disconnect it and hook it up to your OfficeJet.

Once you got it hooked up, try dial a # to your cellphone so you know it's dialing properly.

Good Luck!
Tony

Jan 09, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

HP officejet 7210 fax error


HP Officejet 7210 All-In-One InkJet Printer
Error code: 405

When I send a fax I have a dial tone and the fax feeds through, I hear the other end answer it says it is sending and then I get the printed page that says: "A communication error occurred during the fax transmission."




Oct 29, 2007 | HP Officejet 7210 All-In-One InkJet...

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