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This is caused by a faulty sensor that is located between the burner element and the top. To replace the faulty part you will need to uninstall the cooktop and remove the glass top. The sensor is a rod a little smaller than a pencil that you will see right on top of that burner.
If you choose not to replace the sensor it will not cause any issues other than you will have to live with that light constantly on and you will know when the top is hot for that element.
If none of the burners are working but the pilot light does you are having a power problem and only getting 120 volts to it. Check the breakers to make sure they are on correctly. 240 volts is needed to operate the cooktop. Hope this helps. Rick
Hi, I assume we are talking about a flat glass top. First the bad news. using any abrasives will permanently scratch the glass hence the dull spot. You can however make it look a little better. Grease spots and the like can be removed with a flat razor blade scraper which needs to be held flat to avoid the corners making scratches. Use any good glass/ceramic cooktop cleaner ( which is the ONLY cleaner you should ever use ) (available in your local grocery diy store and some hardware stores). The cleaner is a thick liquid, put about a dime size drop on each burner area and use a paper towel to buff out the finish like waxing a car. Once it looks clean flip your paper towel over and shine the top to like new. Good Luck!
Confirm there is 240 VAC powering the unit (make sure a breaker has not tripped or a fuse blown.).
Did the burners ever produce enough heat?
If yes, then we can look deeper. If no, then the burners may not be adequate for your cooking style. Burners are like light bulbs. A 60 watt bulb will put out more light than a 40 watt bulb. A 100 watt bulb will put out more light than a 60. Typically, a small burner will provide less cooking heat than a large burner.
I did not receive instructions with my G E Profile cook top Model No. 80030750434). There is a build up on the elements which I am having problems removing. Should the top be scraped while the stove is hot or cold? What is the best cleaning product to use?
didi you try heating the burner slightly to soften the plastic a bit before trying to scrape off, cant see any reason why that wouldnt work, using a razor blade held flat will scrape just about anything off of the glass tops!