I have exchanged my color cartridge because of poor printing ( color ) what I get in the window on my printer is Remove and check color cartridge
I have done this 5 times & can find nothing wrong with the cartridge.
What can I do to correct this ?
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Re: remove & check color cartridge
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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Title: How to Install/Change the Print Cartridge
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Z65 Color JetprinterHow to install or change the print cartridge; Microsoft Windows 95; Microsoft Windows Me; Microsoft Windows 3.1x
Microsoft Windows 95/98/Me: (Applies to all printers)
Click Start, Programs, Lexmark Series.
Click Lexmark Control Panel.
Click Print Cartridge installation.
Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
Insert the print cartridge into the print cartridge carrier.
Push the cartridge back until it clicks into place.
If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
Click the appropriate Cartridge Installed option in the printer software.
If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
There is a great possibility that that the cartridge is bad.
You could take it back to Ink Stop to check and for an exchange.
Most of the time the cartridge may be overfilled.
Check the cartridge printhead, if it is wet, blot it dry with a paper towel.
If is a color cartridge, check for all 3 colors are present
by pressing the printhead on a piece of paper
if 1 color is missing, the printer will sense the cartridge as bad.
Do the following steps in installing the cartridges
Remove both catridges
Unplug printer, wait 3 minutes, plug back printer.
Turn printer back on
Wait until printer stop
Check the contacts of the cartridge to be clean
Install both cartridges.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
the problem is the little poorly designed metal thing that is holding up the ink cartridge get's stuck between the cartridge and the printed circuit and it brakes the circuit.must have been some **** drawering on a napkin that came up with that one.wasted a nice unit for that two cent piece of metal.
This is a known issue on this machine. What I do is open the printer as if replacing the cartridge and allow the cartridge holder to move to the exchange position. Then I unplug the power cable from the back and close the printer again. Keeping your finger on the power button, plug in the power cable again. Keep the button pressed for about 10 seconds, allowing the error flag to reset. Switch on again and wait for the initialise to finsh. It sometimes takes another 5 minutes for the message to disappear but it should go eventually.