Question about Canon FAXPHONE B640 Plain Paper Bubblejet

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Canon B640 printing problem

My Canon Faxphone B640 prints a 'test page' fine. But when copying, it starts to print a solid black page. I have to 'stop' it before it uses up all the ink in the cartridge. I have removed/reinstalled the cartridge and unplugged and plugged back in. It still wants to make the page black and it still prints a great test page.

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  • 2 more comments 
  • jimkearns Jan 26, 2009

    Do you think it will print a fax?

  • jimkearns Jan 27, 2009

    Wow, forgot about the outgoing. Guess I am buying a new unit. Thanks much.

  • Anonymous Mar 16, 2014

    no print on page Black or Colour

  • Anonymous Mar 21, 2014

    When I make a copy of something it comes out in black and I want some of my copies to be in color. How do I change the setting to get it to print out in color?

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  • 1,472 Answers

The scanner lamp is not working. When making a copy, the lamp lights the source document, so if there is no light, the source document 'looks' black. Your machine will need to be serviced.

Posted on Jan 26, 2009

  • old marine
    old marine Jan 27, 2009

    Yes, you should be able to print a fax sent from another machine, but any fax you try to send will be totally black at the receiving end because your scanner lamp is out.

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Do i place printed side down or up when faxing using a canon fax/phone B740


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http://gdlp01.c-wss.com/gds/0300000539/FAXPHONE_L80_Users_Guide_EN.pdf

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I need the drivers to install my printer


Hi, You might want to read the bulletin below before using that machine.
Hope that helps.
Lbcoaster
An electrical component used in certain FAX PHONE B640 units manufactured between September 30, 1999, and January 26, 2000, may present a risk of fire.
This potential risk, and Canon's commitment to customer satisfaction and safety, have led us to implement a special Instant Exchange Program to replace, at no cost to customers, all FAX PHONE B640s bearing the following serial numbers:
  • UKK52923 to UKK55442
  • UKK60513 to UKK99999
  • YKK02001 to YKK20000
The serial number on your FAX PHONE B640 is printed on a silver sticker located on the back of your product, as shown below:
b640_serial.gif If your FAXPHONE B640 contains one of the above-listed serial numbers, simply call our special Instant Exchange Program toll-free number, (888) 280-7858, between 8:00 a.m. - midnight, Eastern Time, Monday through Friday, or between noon - 8:00 p.m., Eastern Time, on Saturday.* We will arrange to ship you a new FAXPHONE B640 or comparable model, complete with a one-year warranty, at no charge. We also will provide you with a toll-free telephone number to call to arrange pickup of your used FAXPHONE B640. There will be no charge to you for this pickup. Please DO NOT return your FAXPHONE B640 to the retailer from whom you purchased it.
If you have any questions concerning your FAXPHONE B640 or the special Instant Exchange Program, please call Canon at 888-280-7858 or email Canon at B640@va.cits.canon.com.
*If you cannot use the toll-free number because you live outside the United States, you may call (757) 413-2848, and receive additional directions for the replacement of your FAXPHONE B640.

Jun 02, 2009 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Scanner feed hangup


NEEDS A SEPARATION PAD AND A BUSHING.IT IS NOT A EASY FIX

Feb 11, 2009 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Will not print anything. Full cartridge.


Remove the cartridge and clean your contacts with isoprophyl alcohol. A cue tip may work best for this. Allow to dry. Make certain the cartridge is secured properly and the locking latch is down.

Sep 25, 2008 | Canon FAXPHONE B640 Plain Paper Bubblejet

1 Answer

Faxes being sent but stuck in memory, How do I Print them out?


Printing Documents in Memory: From B640 Manual

Except when you run out of paper, the faxphone will automatically print out the contents in memory when you remedy the cause of the problem.

If running out of memory caused memory reception, adding recording paper and press {STOP} to begin printing the stored page(s).

After printing the page(s) in memory the faxphone erases the documents from memory.

Jan 19, 2008 | Canon FAXPHONE B640 Plain Paper Bubblejet

2 Answers

No ink


hi i am a certified Canon repair tech for this fax. the problem that you are having is very common and has to do with two things. the cartridge and the purge/cleaning unit. what you can try is this open the printer and center the carridge unit and remove the cartridge. unplug the machine while it is still centered. on the right hand side you will see the purge unit. in the center of the purge unit is what looks like a retanglar pad. mix a water soap solution and apply to pad just soaking it. let it sit for a few minutes. take the ink cartridge and wipe the bottom of the cartridge with a damp soapy cloth. also if you look at the cartridge there is a little breating hole you can hold a cloth on the bottom and gently blow in that hole it will purge ink through the bottom of the cartridge. install the cartridge in the machine close the front door and replug in the power cord. you might still have to run a few cleaning cycles. hope this helps.

Jan 04, 2008 | Canon FAXPHONE B640 Plain Paper Bubblejet

2 Answers

Drum? glass? on faxphone?


try this take out drum( toner) clean machine see if there is a thin strip of glass on bottom inside the machine. make sure it is clean, this will give you black lines if dirty.

here is the manualit can guide you better, look for the troubleshooting and maintenance section

http://www.retrevo.com/s/canon+b640++manual?rt=tr&p=http%3A%2F%2Fwww.usa.canon.com%2Fcpr%2Fpdf%2FManuals%2Fb640_ug.pdf

good luck

Dec 07, 2007 | Canon FAXPHONE B640 Plain Paper Bubblejet

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