We have not been using drawer 2 up until now... however, now that we have loaded it with paper and set the guides to the appropriate paper size, we are receiving a message that the "paper drawer is out of order" - I have looked through the Owner's Manual, however there are no instructions to rectify the situation.
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This code is for LCT (Large Capacity Tray) lock release failure. This means there is a problem with the LCT, usually the large paper drawer at the bottom. This code is usually reset by opening then closing the front door. Sometimes turning off then on the main power switch on the right side will clear it. Try releasing the LCT and get it open. Then check the paper in the tray. Most of the time when there are problems with these LCT's it is because too much paper has been loaded or it has been loaded improperly. If you get it open, remove all paper. Then load smaller amounts of paper at a time to insure that it is loaded perfectly. Only load the tray half full at first and then close the drawer and allow it to lift. Then make a copy from that drawer to be sure it feeds paper. Then release the drawer again and finish loading if you want. If you continue to have the code then you can leave the drawer open an inch or so to de-activate it so you can still use the printer from the other drawers until you can get a technician out ot service it.
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For the majority of the Lexmark printers, all that needs to be done is to set the paper size and type the same for each drawer. Example - drawer 1 & 2 sizes are set to letter, drawer 1 & 2 paper types are set to plain. Set up this way, when drawer 1 empties, the printer will automatically switch to drawer 2 to supply the paper.
You have the settinigs on the printer wrong. There are two things you need to do: 1. Open the tray and check that the paper guides are set to 8.5 x 11 (letter). There are both length and width guides in the paper tray, and EXEC size is quite a bit off from letter-it is more than 0.5 inch narrower than letter. It is also shorter than letter. 2. On the printer, use the settings button to navigate to the paper size. (The exact wording may vary; it's been a while since I worked on a 4050. It may be under print settings.) Once you find the paper size menu, configure tray 2-yes, I'm sure-to use letter size, any type. By the way, on HP lasers, tray 1 is the fold down tray on the front, tray 2 is the tray that will hold 500 sheets of paper and is the "drawer" that you load. Don't ask me why they use that numbering system.
Is there a paper selection wheel or bar in the tray?
Some of the older Canon models have a dial (usually in the lower right hand corner of the tray) or a slider bar (usually on the left hand side of the tray) when you open it. That has to be set properly or the machine has no idea what size paper is there.
Few things check, first if the paper trays have manual adjustable levers that tell the printer what type of paper is in the tray. The other option is to go to your printer menu from your operating system and check paper assginment on settings.