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run it in safe mode then go to the game settings and into the video mode what sort of video card you have can efeect the performance of the game ry etting the game at a low resolution first and disable the anti aliasing and other effects then run the game if the game runs fine with no stalling of frame rates slowly up hte resolution maybe to 1028-786 run again and then adjust the video quality settings you can disable the open gl as well this could be the card you are using might not be compatible let me know if this helps as I have game and it runs on mine at different settings
XP - try uninstall it, reboot and press F9, go safemode, install it in safe mode. if nothing happens reboot again and login to your normal user and install the game. now it should work fine =)
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