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Emac model number A1002

I have a 2003 emac that will turn on but will only come to the screen with the flashing question mark on a file folder, is this a hard drive problem and is it worth fixing? I have no information as to what is installed in the system and I have no software to go along with it. I did try an emac disk I have sitting here, since I have an older imac. It is an eMac Mac OSX install disk 1. It didn't load. Any help would be great.

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I have an eMac A1002 EMC, which is the cost of sale is in good condition.

Posted on Nov 12, 2012

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It could be a hard drive problem or it could just be a software issue. Given the model, it could be running System 9 or X or both. If it is 9 it just may need to be blessed. The disc you are trying to load sounds model specific as opposed to Apple's retail discs which will load on any of their models capable of running that particular operating system. Whether it is worth fixing is really a judgement call, if you have use of a 2nd machine a hard drive / install disc can be had for cheap enough, as far as resell value, I would say no. Due to the limited information you have on the history of the machine I would suggest following these links to try and determine if it is indeed hardware or software:
Mac OS 7.x - 9.x: Troubleshooting Startup Issues

Your Mac won't start up in Mac OS X (Mac OS X 10.3.9 or earlier)

Posted on Jan 27, 2009


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EMac (probably pre2004) won't start up. Just get white screen with Apple showing after the start up chord. Have discs.

You have a hung operating system - perhaps a file is mis-located or corrupted. Insert Disk 1 of your eMac install set, then hold down the power button until the computer turns off. Press it again to restart, then immediately press and hold the "C" key. This should force the computer to start from the install disk. Once you get the installer screen, look in the menus for "Disk Utility" and select that. In the Disk Utility screen, click on the Hard Disk icon in the left pane, then click the "Repair Disk" button. Once you see the process has started, you can go do something else - this takes a while. When this is done, click "Repair Permissions" and wait for that to finish. If all goes well, Disk Utility will find and untangle a file directory problem and your system will work again.
If you do not have an install CD, you could try fixing things in "single-user" mode. On start-up, hold down the Command (Apple) and "S" keys until the screen turns black and starts scrolling a lot of white text. When the system finishes start-up (you will see the main account user name followed by a flashing cursor mark), type (without quotes) "fsck -f", then <enter>. If the main account requires a log-in password, you will be asked to provide that. The "fsck" command starts a Unix routine similar to Disk Utility. You may have to repeat the fsck to ensure repairs are complete. (Note to gutter-minds: fsck is not an obscenity, it's an acronym for "File System ChecK".) When you are done with fsck, type "reboot" to restart the computer normally.
If the files system repair fails, or an important file is hopelessly corrupted and you don't like trying to fix it in Single-User command-line mode, the simplest fix is to reinstall the OS using the CDs. Your account information may be lost. On the other hand, if you are willing to hack Unix, you may be able to find the system log files in Single-User mode and trace down the error that prevents normal startup. If it is a corrupted preference file, you can simply delete it and try starting again.

May 28, 2012 | Computers & Internet

1 Answer

I have an emac G$ 700Mhz 128MB/40GB/Combo with two related problems: 1. On power up, I get a blank grey screen that, after a while, changes to a similar screen, except that at its center is a small...

I've never used a hair pin-- a straightened paperclip has always worked for me.
One alternate solution (if you have another computer available) would be to boot the eMac into target disk mode by holding T during startup. It should show a firewire icon on the screen, and should act like an external hard drive when you connect it to another computer via a firewire cable. You can use this method to install the OS onto the eMac from another Mac. You can try Googling "Target Disk Mode" if you need more information.

Nov 13, 2010 | Apple eMac G4 Desktop

1 Answer

What do I do if every time i turn my emac on there is only a flashing file in the center of the screen and no mouse courser

I have a possible solution, but it would be helpful to know what operating system you have on your eMac. Mac OS X is the Mac operating system. Do you have Mac OS X 10.2, 10.3, or 10.4, for example.
Solution:Do you have your system discs for your eMac or an Mac OS X installation disc? You'll need it to fix the problem. Use the newest disc you have.
WARNING: There is a _slight_ risk of loss of your data (pictures, documents, etc.) when reinstalling your operating system. Backing up your precious photos and other documents is critical!

1. If the eMac is on, hold down the power button until it turns off. 2. Turn the eMac while holding down the mouse button. 3. When the CD/DVD drive opens, put the system disc in (use disc #1 if you have more than one disc). 4. Turn the machine off again by holding down the power button. 5. Turn the machine on while holding down the C key on the keyboard to boot from CD (or DVD). 6. Wait until the eMac boots from your system disc. 7. You should see the install screen. There should be an Options button. Click the Options button. 8. One of the choices will be to do an "Archive and Install". Go ahead and do an "Archive and Install", which will reinstall the operating system but leave your photos and other files. See cautions above. **Do _NOT_ click the option to ERASE the hard drive** or you'll lose all your photos, etc. 9. Once it's all done (expect it to take an hour or more), you should be able to use your computer normally.
Good luck. I hope this is understandable. If you need more help, please post again. *Please rate me if this helped.* Thanks!

Sep 15, 2010 | Apple eMac G4 Desktop

1 Answer

EMac N9L serial number. turns on but only goes to gray screen and has a question mark on a file folder and then an odd face in the center. how do i get it to continue to boot up?

Your best bet is to reset the System Management Controller;

...and then reset the Parameter RAM:

If it persists after that, try Safe Mode:

...if that persists, try booting to your install DVD and running Disk Utility:

..also note in this article that if for some reason you are unable to boot into your Install DVD the instructions for using fsck will do the same thing.

If that fails to resolve the issue, you'll want to reinstall the system:

If none of these steps resolve the issue, it will likely need repair at an Apple Authorized Service Provider or Apple Store.

Aug 30, 2010 | Apple eMac Desktop

1 Answer

My Powerbook G4 turns on light, fan, chime but no video.

Your hard drive has lost a file needed to start up the machine. The folder with the question mark means it cannot find a useable Operating system. I hope you backed up your files you needed becuase the only real way to recover the machine is to reinstall the OS from the install disk. You must format the Hard Drive from the format option on the install disk and reinstall the OS.

May 08, 2010 | Apple PowerBook G4 Mac Notebook

1 Answer

I was given an old emac g4. it worked ok, slow but worked. the dude that gave it to me had all his files in one directory, i moved some desktop items to make room for photoshop. now the box turns on ok,...

If you are not concerned about any of the files on the computer, I suggest just wiping it and reinstalling the OS from the original software discs - this will ensure there's absolutely no issues with the files on the computer. If you are concerned about saving data, this could get tricky - as it sounds like you've moved something in the user that the OS needs to boot. If that's the case, there's an "archive and install" option when you go to install, more info on that here. When performing this archive and install, be sure not to check-mark the box that says "preserve users and settings", as the user is corrupted - what it will do is stick the user in a folder on the drive called "previous systems", and you can access the data later from the new user created during the repair installation.

Good luck!

Nov 04, 2009 | Apple eMac G4 M9425LL/A Desktop

1 Answer

I have an old school pc it is an emac and need an password for it can you break it

In OS X, if you're the administrative (or only) user, you can reset the admin/user password using the OS X installation disk #1. Put the disk in the CD drive & restart the eMac while holding the "C" key down (Restart is also on the Apple menu, top-left corner of your screen). When the Installer opens, click "Utilities" then Restart. When the Installer asks you what language, pick one (maybe English?) 8¬), click continue (arrow) then Utilities again & choose "Reset Password"; the system will guide you through the steps. Once you've reset the user password, restart the eMac, then you can log in using the new password. You'll probably want to reset your "Keychain" password to match your new login password – otherwise it'll ask for your password every time it needs one for a program. "Keychain Access" is in the 'Utilities' folder, which is inside the 'Applications' folder.

—> Important: if the old Users Home Folder was encrypted ("FileVault" protected), you'll need the old user's password, or the eMac's Master password to access the files in the Home Folder – otherwise, the Home folder's files will be lost. As a new user, you'll have your own Home Folder & access to all application programs.

Oct 16, 2009 | Apple Computers & Internet

1 Answer

Screen goes white, flashing a folder with a question mark

The flashing folder means that the computer can't find the boot system on the hard drive. If your girlfriend's step-dad has removed some parts of the OS, then the system will not start giving the 'flashing folder' result. You will need to re-install the OS from the system disk.
Insert the disk into the computer and it will boot from that and take you through the install procedure.

May 17, 2009 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

E mac computer

Is it a file or Folder on the screen?
Are you booting in OS9 or OSX?

Simple answer without knowing the answer to the above questions could be the hard drive is bad. Try rebooting with the install cd's that came with the machine. If you see a disk image it is good if not it is bad. If in Os9 it is a corrupted system folder and that could mean many issues have occurred.

Apr 28, 2008 | Apple eMac G4 Desktop

2 Answers

Flashing question mark at start up

The bootup permissions file has become corrupted in your system folder. Booting up and running an"archive and install" from the installation cd, or better, from an external hardrive, should solve the problem.

Sep 11, 2007 | Apple eMac G4 Desktop

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