Question about Computers & Internet
Download the WEBcam and device drivers from the Acer WEB site. Make sure you select the model of your laptop the drivers you that require that matches the Windows version that is installed on your laptop. Use this link to get to the Acer support: -
Posted on Jan 21, 2013
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Posted on Jan 02, 2017
I had the same problem with the Extensa 5420-5687 as well, I went to the device manager and found my crystal eye webcam (there was a yellow exclaimation point on it) I tried to update the driver software by having it search automatically for the software, but it just said that it was up to date...that still didnt fix my problem. So i tried browsing my computer for the driver. I picked "let me pick from a list of drivers on my computer" I then clicked on "Acer crystal eye webcam" then i hit next, it then installed the updated driver. After that my webcam worked again!
Posted on Mar 31, 2009
There should be a program in the start/programs menu called acer crystaleye, the software to take pictures with the webcam is in there. (if you are running vista that came with the laptop).
Posted on Oct 28, 2009
This is usually cause by a file in your "My pictures" folder that is oversized and cannot be handle by the Crystal Eye software. Simply move all files (not sub folders) from your "My pictures" folder into a sub folder.
Posted on Sep 23, 2010
Go to Device Manager and open up Universal Serial Bus controllers and you should see USB Unknown Device. Right click on the USB Unknown Device and click on Uninstall. Shut down the Aspire One PC. Unplug the power adapter to the PC. Remove the battery at the back of the PC. Wait 1 minute.
Put back the battery. Plug the power adapter. Turn ON the Acer Aspire One pc. It should automatically detect the Acer Webcam and it will be listed in the Imaging Devices at the Device Manager. :) yay
Posted on Jan 26, 2011
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