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Go to the following link. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=412132&lang=en&cc=us&prodTypeId=18972&prodSeriesId=416419&taskId=135 Click which operating system you need the driver for. Scroll down and download the driver for either PCL5 or PCL6. If its basic printing either of those will do. Save the .exe file to your USB drive. Connect USB drive to other computer. Run the file. Select a location on the PC ex. C:\Documents and Settings\"Username"\My Documents. Click unzip. This will extract driver files. To add these printer drivers go to Start > Printers & Faxes or Devices and Printers if its Windows 7. Click add printer select local printer attached to this computer. In the drop down menu select USB001. If you have different devices using USB you might have to repeat the add printer step until you find the right USB name. Once on right USB port click next and this is where you will click Have Disk in bottom right hand corner then click Browse. Go to the directory where you unzipped the printer drivers. Click on any of the .inf files. This action should bring a dialog where you can select a printer or it will just install. Click if you want to share or not share then hit next then if you want to print a test page (I would) click that. Click Next then Finish and your printer should be working properly.
Turn off the power to the printer....wait ... and turn it back on. Can you print a test message from the Control Panel (if using Windows) - Printers - right click on the offending printer and select Properties. Click the Print Test button. Is this connected directly to your computer or through a network?
This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software. The test page only verifies the cartridges. The printer properties of the software control the printer during printing.
try adding printer and browsing network for printer, it should see the host and printer and add using correct network path, if you don't see host computer "print server" then you aren't on correct network path
It is possible that everyone else on the network has left their previous documents sitting in the print queue. Ask all your users to double-click the little printer icon in the bottom right-hand corner of the desktop screen to see if they have print jobs queued. If so, ask them to cancel the print jobs. I hope that sorts it.
Here's what worked for me: I had everything set with my wireless network which included an Airport Extreme base station and two Airport Express units to extend range. I still couldn't plug and play with my printer.
1. You have to plug your printer into the Airport Express, turn it on, then select a document to print from your computer.
2. Select print from the pulldown menu (or select 'command P' on the keyboard).
3. When the print dialog window appears, go to the "Printer:" selection bar near the top of the window and select "print & fax preferences..."
4. This opens a new window, "print & fax." Near the bottom left of this window just below an icon list of your printers are a "+" button and a "-" button right next to each other.
5. Click "+". Yet another window opens which will reveal a list with your printer on it.
6. If you don't see your printer, click the "default" icon in the top left hand corner of the new window.
7. Select your printer, then click "add" on the bottom right hand corner of the window. The window will close automatically and return you to the "print & fax" window.
8. You should now see your printer in the list. You may say, "My printer was already in the list," but that's not good enough. The process you just went through enabled the computer to detect it on your network. You may want to use the "-" button to remove any previously listed printers from the list in the "print & fax" window.
9. Now you should be able to close the "print & fax" window and get some wireless printing done.
Well an unisall and reinstall of the printer drivers on the network would definately solve your concern.If you want further support you can avail free online technical support on http://tinyurl.com/m7ghqz