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How do you change a message on the answering service?

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That depends on the answering service in question. If it's an answering machine, could you specify the make and model? If it's a voicemail system system provided by your telephone company, contact them for instructions.

Posted on Jan 21, 2013

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How do I leave a message for my answering machine


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Without know what voice mail system you are talking about you cannot be helped.

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New service may be interupting your phone answering machine with a digital one provided by them. Call your number to verify what system is answering your calls for you. Speak to your phone service provider for further clarification

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1 Answer

When I receive a call and am not at home, the operator says I am not available instead of going to the answering machine. I am getting no messages.


Sounds like you have voicemail from your service provider and it might need to be activated before allowing messages to be recorded . If you do have voicemail on your number and it is set to answer after 3 rings and your answer machine is set to answer after 4 rings, then the caller will never get to your answer machine. Voicemail is often automatically added by service providers, especially if you have recently changed service providers or your service provider has upgraded their telephone switch equipment. I suggest you call your service provider's customer service number and ask them if your telephone line has voicemail and if you don't want to use it, have them disable it. If the service provider says you do not have voicemail then report the problem as a trouble on your telephone line.

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I want to change the message system on my phone. Somehow the message was changed to background noise, and I want to change it back. This will enable people to be able to leave messages on the phone. How do...


I looked at the specifications on the main website and it does not show that it has an answering machine. Some phone services offer an answering service that can be added to your line. Call the company that you pay for your phone and ask them if you are paying for an answering service and if so, maybe they can tell you how to manage it.
Another possibility is that theres an in-line answering machine between your phone and the wall?

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What manual did you download, where is the message located, and what is it recorded on?

A 7433 phone is just a phone, it has no messages. It is connected to a TD-816/1232 Key Service Unit and a TVS/TVM/TVA voice mail system if it's Panasonic branded.

When you call in to the TD system, the voice mail answers the call and plays the Auto Attendant greeting. Is this the one you want to change? Or do you want to change the greeting that you get after the AA answers any they dial your extension?

Each of those messages can be changed from the Message manager's box or from your own mailbox, using the codes and passwords supplied at installation.

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1 Answer

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The processor chip that records the voice is a multi level SMD technology chip. The tech who changes it will need the proper soldering facilities for this type of work.

The only people who can service the phone are the authorized service people for ATT. They will not sell parts to non authorized service people, even if they have the proper facilities to change the chip.

For service on your phone, the service center will normaly change the complete circuit board. If the phone is out of warranty, the cost would not be worth it.


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Depending on how your automated attendant is programmed, you will need to either change certain prompts or certain Custom Service menu greetings. Without knowing how your system is configured, I can't be more detailed, sorry. However, we can fix this for you over the Internet with our remote support package...


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

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good day, this service is provided by your network service provider, try to call their hotline for this. thanks

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