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Ricoh 2232c user code issue

My users are having an issue using the scanner part of our 2232c. All was well until a user code window appeared once you hit the scanner button. I have logged in the service mode area, but I still have the issue. Any help would be greatly appreciated to clear the user code out. Thanks.

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  • jim_lekas Jan 27, 2009

    thank you so much!!!! It worked.



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Press user tools counter. Go to the key operator section. Look for the user codes settings. There is a screen in there that tells the copier when to use the user code (copy, print, fax, scanning).
Where the scanner section is make sure it is disabled or off.

Posted on Jan 27, 2009


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