Question about Kenwood KDC-X817 CD Player

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Kenwood x817 - face plate slides down, then nothing

Http://www.fixya.com/support/t701369-problem_kenwood_x817_in_95_audi_a6

Same problem this guy was having. I was wondering where your shop is?

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tech48
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SOURCE: Problem with Kenwood x817 in my '95 audi A6

It sounds like the radio to me.

I work at a Kenwood authorized service center and have seen this problem many times. It is a common problem with this model and many other Kenwood models as well.

It has a ribbon cable that connects the display to the main board and they are almost always the cause of your problem.

The ribbon cable has a part number right on the cable in the skinny little area that laps over the connector that is on the main board of the radio.


the part number starts with either J84-xxx-xx or J86-xxx-xx
The "xxxx-xx" is the remainder of the part number. You can see what it is when you look at the cable. I just can't remember the entire part number right now without the service manual in front of me.

You can get that part at an authorized Kenwood repair center. If they don't have it in stock, they can order it for you. It cost around $20 to $30 depending on the shops mark-up of the part.

To replace that part you will also need to un-solder the metal connector that the face plate comes in contact with and solder it back on to the new cable.

You must also be careful taking apart the radio to repair it. Making sure that you don't force anything apart and causing more problems.

If you decide to do this yourself, let me know and I can give you some better instructions tomorrow when I have the service manual to look at.

It is reccomended that you let a proffesional do it for you.
The repair should not cost more than $100 for parts and labor. My shop would charge about $85.

I hope this helps you make an informed desicion on how to approach this problem.

I good rating is always appreciated for the help provided.
Thanks and good luck, just let me know if you need more help.

Posted on Jun 24, 2008

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Problem with Kenwood x817 in my '95 audi A6


It sounds like the radio to me.

I work at a Kenwood authorized service center and have seen this problem many times. It is a common problem with this model and many other Kenwood models as well.

It has a ribbon cable that connects the display to the main board and they are almost always the cause of your problem.

The ribbon cable has a part number right on the cable in the skinny little area that laps over the connector that is on the main board of the radio.


the part number starts with either J84-xxx-xx or J86-xxx-xx
The "xxxx-xx" is the remainder of the part number. You can see what it is when you look at the cable. I just can't remember the entire part number right now without the service manual in front of me.

You can get that part at an authorized Kenwood repair center. If they don't have it in stock, they can order it for you. It cost around $20 to $30 depending on the shops mark-up of the part.

To replace that part you will also need to un-solder the metal connector that the face plate comes in contact with and solder it back on to the new cable.

You must also be careful taking apart the radio to repair it. Making sure that you don't force anything apart and causing more problems.

If you decide to do this yourself, let me know and I can give you some better instructions tomorrow when I have the service manual to look at.

It is reccomended that you let a proffesional do it for you.
The repair should not cost more than $100 for parts and labor. My shop would charge about $85.

I hope this helps you make an informed desicion on how to approach this problem.

I good rating is always appreciated for the help provided.
Thanks and good luck, just let me know if you need more help.

Jun 24, 2008 | Kenwood KDC-X817 CD Player

1 Answer

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Actually the problem is the ribbon cable,the one it connects the face to the main board.
You need to replace it.
You can get it at pacparts.com

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I dont have a manual but you might be able to download a service manual from the following website , I hope its helpful since some parts may not be serviceable on that face plate......... http://www.user-manuals.com/service-manual-KENWOOD-KDC716S.html

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