Question about Samsung RF265AA Bottom Freezer French Door Refrigerator

1 Answer

Need ice maker arm replacement

The ice maker arm was snapped off by someone opening the drawer too fast. Any idea where I can order a replacement? Samsung's support site seems to always suggest sending out a tech for this kind of minor repair. Thanks in advance.

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  • markdigger69 Jan 21, 2013

    Found it!http://www.repairclinic.com/PartDetail/I...

  • markdigger69 Jan 21, 2013

    and now that I have the part # found it here toohttp://www.samsungparts.com/Products/Par...

  • Jerry Mace
    Jerry Mace Jun 02, 2014

    As you can see, the part isn't that expensive if the warranty doesn't cover it, or has expired. I have to replace this arm twice on mine. It's just a timing thing and is bound to happen to everyone; major design flaw. Any time the freezer is opened at the exact moment the icemaker is cycling, SNAP! You can't really avoid it without major inconvenience.

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Www.partstap.com has helped me in the past with freezer parts....

Posted on Jan 20, 2013

  • markdigger69 Jan 21, 2013

    thank you. No joy finding it there, but I appreciate the tip.

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1. How do I get repairs done under warranty?

* If your refrigerator is under warranty, you must use an Authorized Service Company.
An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.

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2. How do I order parts?

* Parts can be ordered through an Authorized Frigidaire Parts Distributor.
An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area.
* You can call our toll-free number to order parts (credit card orders only.)
Please call 800-599-7569 M-F 9:30am - 5:30pm.

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3. Noises / Sounds.

* Dripping sound.
During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator.
* Air rushing or blowing.
There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound.
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