The ice maker arm was snapped off by someone opening the drawer too fast. Any idea where I can order a replacement? Samsung's support site seems to always suggest sending out a tech for this kind of minor repair. Thanks in advance.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If no ice check to see if there is water in the tray. If no water in ice maker tray issue is with the fill solenoid. If water in tray the heater is no good and the ice scooper cannot move the ice from the tray to the bin. If you want you can just replace the ice maker on ebay for cheap
Simple but a pain. Unplug the refrigerator. Get out your hair dryers and start de-icing the freezer door. Slowly but surly you will get freezer open. Be gentle. Dry EVERYTHING!!! Tracks, rails.....then replace part, plug back in, restock.
What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid
Hi, There is no adjustment on the level arm other then bending it. Is it posible that something snagged it as the drawer was being pulled out and bent it? The arm should collapse all the way down tothe side of the icemaker and level with the bottom of the icemaker.
Hope this helps. Please let me know if I can help further.
When the drawer is opened, trhe "full arm" swings up and out of the way. When the drawer is pushed back closed, the arm should swing back down. If it is unobstructed, the icemaker should make ice.
One thing to try is with the ice tray removed, push the plate (that holds the ice tray) back into the freezer. Lift the full arm up and down. It should easily move and you should be able to hear a slight "click" when moving up/down. If not, you might have a bad switch in the ice maker unit...replacement time.
* If your refrigerator is under warranty, you must use an Authorized Service Company. An Authorized Service Company can be found by using our Service Locator. Enter your zip code on the Service Locator to get a listing of available service companies in your area.
Back 2. How do I order parts?
* Parts can be ordered through an Authorized Frigidaire Parts Distributor. An Authorized Parts Distributor can be found by using our Parts Distributor Locator. Enter your zip code on the Parts Distributor Locator to get a listing of distributors in your area. * You can call our toll-free number to order parts (credit card orders only.) Please call 800-599-7569 M-F 9:30am - 5:30pm.
Back 3. Noises / Sounds.
* Dripping sound. During the defrost, water draining from the freezer section will drip into the pan by your compressor in the back and bottom of your refrigerator. * Air rushing or blowing. There is a fan in the freezer section and in some models in the back and bottom of your refrigerator to circulate air. This is a normal sound. * Louder when starting or coming on. Compressor operates at a higher pressure when first starting and noise should disappear as refrigerator continues to run and balance pressures. * Popping, crackling, or sizzling about once a day. If your model is self-defrosting, the defrost system utilizes a heater to remove the ice and frost from the freezer coil. During this period you will hear some expansion noises as heat is applied to the coil and you may experience some sizzling sounds as the melting water drips on the heater. * Running water. If you have an ice maker equipped model, the ice maker will call for water as the old batch of cubes is ejected and the ice maker starts to make more cubes. This will last for about 10 seconds and is normal. * Vibrating or rattling noises. The following can be sources of these noises: 1. Dish vibrating on shelf - move dish slightly. 2. Floor is uneven or cannot adequately support refrigerator. Use shims or extra support. 3. Items on top of refrigerator are rocking. Place a pad under the item or remove. 4. Refrigerator is not level. Adjust leveling legs or rollers as needed. Add shims in the back if floor is not level from front to back. 5. Refrigerator is touching wall or cabinets. See your owner's manual for space requirements. * Snapping or clicking sound. If your refrigerator is equipped with an ice maker the water valve will snap on when the ice maker is calling for water. This is normal. In some cases you may not have the water connected to your ice maker and the sound will be greater. In these cases, pull the wire signal arm (bail arm) on the ice maker in the up position to turn your ice maker off until the water supply line is installed.
Back 4. Taste and odors.
* Ice or food has a bad taste or odor. Ice and uncovered foods can pick up odors or taste from strong smelling foods in the refrigerator or freezer. Cover foods tightly and discard old ice. * Ice tastes like plastic. Plastic water lines will give off a taste when first used. It takes one or two containers of ice for plastic to stop leeching. Discard initial container of ice after installation.
Back 5. Ice maker - not making any ice.
* Freezer may not be cold enough. Temperature must be 5 F. or colder to work properly. * Water supply valve may be blocked or restricted. Supply valve must have a 1/4" opening for water to fully supply ice maker. Many self-piercing valves do not have this big of an opening. Replace water supply valve with one that has a 1/4" opening. * Water supply valve may not be open. Find and open the supply valve. * Wire signal arm on ice maker is in the up position. This position shuts off the ice maker. Pull wire arm (bail arm) down to start ice making.
ice maker first should supply water to ice tray. then the freezer will do it's freezing then heater and ejector will finnish the job.sounds may be that of the ejector trying to dump the ice.the heater may not be heating. you ould put a knife undre the tray and feel the blade if it's hot or not. please do not put your hands under tray while in operation.