Question about Intuit QuickBooks: Pro 2005 for PC
After entering my password on the Quickbooks login screen, my company name and Quickbooks 2005 shows at the top but is sort of grayed out and absolutely nothing can be accessed. I am not even able to minimize or exit. The only way to close it is through my windows task manager which says the program is running and that it is waiting for a response from me.
I saw this same problem on a client's computer. BelgianAlien's analysis was correct... problem was an advertisement. Thing was, we couldn't *see* the advertisement because the window wasn't maximixed. Note that you only get those ads *after* you log into your company file though! Aha! So, what I did was click cancel when it would request the password for the company file. Without that, it can't log into the company file (and pop up the ad) and then QB prompts you for where to find the company file. You can maximize the window now, log in, kill the advertisement, and go about your business.
Posted on May 10, 2009
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Posted on Jan 02, 2017
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