Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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Number keys on my mac laptop stopped working

This is my mother-in-law's computer. She uses it everyday, all day. All of a sudden, the number keys (1-9) just quit working. We have checked the mouse keys, but they are off. Not really sure where to look from here. Thanks for any advice you can give!

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Two possibilities -
• go to System Preferences > Universal Access > Mouse and if Mouse Keys is "on" turn it off.
• NumLock may have become enabled. To toggle that on/off, hold down Shift while pressing the "Clear" key, which is located immediately above the 7 key on the keypad part of the keyboard.

Posted on Jun 05, 2014

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