Question about Dell X2033 - Latitude D600 D500 Inspiron 500m 600m motherboard

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Why don't my Dell 600m USB ports work? - Dell X2033 - Latitude D600 D500 Inspiron 500m 600m motherboard

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  • Walt Kammer Jan 20, 2013

    this was not supposed to be posted, stupid Facebook logon posted all I meant as a search...

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  • Dell Master
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Hello here is the homepage:

http://www.dell.com/support/drivers/us/en/04/Product/inspiron-600m

Look for any drivers missing, in the device manager.

You will probably need, the chipset driver, to make the usb port work.

You will also need service pack 1, to support the usb function.

Good luck

Posted on Jan 21, 2013

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LOL, didn't you know windows 7 was just a tad bit better than vista? Why do you think microsoft will be coming out with windows 8 in the coming months by the fall of this year. They keep trying to get it right.

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Inspiron 600m USB ports stopped working


I recommend you install the latest USB and LAN drivers.
You can download the device drivers from Dell WEB site,the support download page. Make sure you select your model desktop or laptop,better still, type in the Service Tag number, it is printed on the label on thebottom of the laptop and on the back or sides of a desktop. (If the Service Taglabel is missing then go into the BIOS setting and on one of the BIOS pages,the Service Tag number will be displayed). This will open the page where thespecific drivers for your model computer are located. Also make sure you selectthe Windows of the drivers for your Windows operating system. Click on thislink to download the drivers: - http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

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1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

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