Question about Brother MFC-9420CN All-In-One Laser Printer
When I scan on the flat surface there are no lines.
Try cleaning the glass. Some dirt may be on the glass window (not the flat surface.)
Posted on Jan 21, 2013
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.
Posted on Jun 01, 2009
Check out this page on our web site at:
http://www.ccl-la.com/dirty_scanner.htm This page shows you what to do to get rid of the lines on scans and copies.
I hope this helps, if so please rate our solution.
Posted on Jan 12, 2010
You need to clean the scanner glass. Also known as the strip glass. It is a 1 inch wide strip of glass that runs from the front to the back. Your documents pass over this glass when they are scanned. Some of the wax crayon probably smeared off onto the glass and now when you scan the scanner sees these marks as stationary and thus records them as solid lines. Just look into the scanner section where your documents are fed in or depending on model, some are just to the left of the large original glass.
Good Luck and thank you for using Fixya.
Posted on Feb 25, 2010
I had multiple vertical lines. Wiping with damp cloth did nothing. Had to use Windex (glass cleaner) and really rub hard. That did the trick.
Posted on Mar 14, 2010
Tips for a great answer:
Mar 29, 2015 | Brother MFC-9440CN Multifunction Printer
Nov 15, 2013 | Brother Network-Ready All-In-One Laser...
Feb 25, 2010 | Brother MFC-7820N Printer
Jan 12, 2010 | Brother MFC-9440CN Laser Printer
Dec 02, 2009 | Brother MFC-5840CN All-In-One InkJet...
Aug 18, 2009 | Brother MFC 7840W Printer
Aug 12, 2009 | Office Equipment & Supplies
Jun 01, 2009 | Brother MFC-7820N All-In-One Laser Printer
May 04, 2009 | Brother MFC-8860DN All-In-One Laser...
Feb 23, 2007 | Brother MFC-7820N Laser Printer
50 people viewed this question
Usually answered in minutes!