Question about Kenmore 24032\24036 Top Load Washer

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Kenmore series 80 model 1102983120 older top agitator gone

I need the exact part to replace this is a DIY and cannot find matching part to my agitator dog coupling. Any help would be appreciated. Thanks in advance please use my email if possible for response.

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  • Thomas Malailua
    Thomas Malailua May 11, 2010

    there are two kinds of dog ears,but one less common.if you go to any on line appliance part store,your near your home, and run your model number they will have your part



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If just the dogs are gone you can replace them wim any agitaor dog kit. I usually use whatever kit was cheaper when i order abd put just the dogs on. never had a problem yet.

Posted on Jan 26, 2009


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80-series w/ broken top agitator

There is a video at that will walk you thru the replacement of the agitator dogs, this is a common problem with this style washer.

Mar 28, 2010 | Kenmore Washing Machines

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If the bottom agitates and not the top, the problem is likely the 4 "agitator dogs" designed to allow the top agitator to turn only one way.

I assume that your model number starts with a 110 instead of 100.

First, see the Sears parts site for your washer:!retrieve.pd?modelNumber=110.26842692

Look at the section on the Sears site for Agitator, basket and tub.

See the part "Dog, agitator "

Remove the fabric softener unit, lift the top agitator cap (use a screwdriver) and you should see a plastic part in the center of the top agitator with a 1/2" square drive.

Remove the drive and lift off the top agitator. Turning it over you should see the 4 "dogs", replace these and the top agitator should turn in one direction only.

Replace the 1/2" drive, the cap and fabric softener unit and the top agitator should work.

Following is an illustrated description of the above.

Jan 09, 2010 | Kenmore Washing Machines

1 Answer

The upper portion of the agitator (Kenmore Series 80 top load)stopped spinning as if the thread has stripped. What parts need to be replaced?

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Basic top load, direct drive Whirlpool / Kenmore washers with two piece agitators use "agitator dogs" to allow the top section of the agitator to turn in one direction only.

These are plastic pieces and over time can wear.

See the following for how to replace them.

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1 Answer

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pull the fab soft dispenser out and pry off the cap that sits on top of agitator looking down inside there you'll see 4 pieces called agitator directional cogs(dog ears) they are worn and need replaced

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1 Answer

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Check the agitator by turning it back and forth. It should work like a ratchet (turns one way, locks the other way).If you're able to turn it in both directions, the agitator dogs are worn and need to be replaced.
Remove the agitator cap and the bolt that holds down the agitator. With the bolt out you can remove the top section of the agitator (auger) where you should see 4 small white or beige plastic gears (dogs). Replace those and it should be ok.
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Let me know if you need more help.
Good luck!

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Check out this you tube. Had the same problem today. Tipped washer on its side and replaced coupler between motor and gearbox. Parts are about $15
This is a good diagnosis video.

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1 Answer

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