I was using the Sandisk getting files off of it and it stopped working. The light does not go on and it does not work. I tried going to " my computor" and click on the icon for the disk, and even though it is installed, the computor tells me that it is not installed.
I HAVE THE SAME PROBLEM. I CALLED SANDISK. THEY ONLY MADE ME MAD. THEY TOLD ME I CAN SEND THEM THE HARD DRIVE, BUT I WILL NOT GET MY INFO BACK. THEY WILL SEND ME ANOTHER DRIVE. SO I WENT OFF, BECAUSE I HAVE ALOT OF IMPORTANT INFO ON MY DRIVE. SO THEY GAVE ME THIS NUMBER 866-603-2195 TO LC TECH THEY RETRIEVE DATA FROM THE DRIVES. THE FEE IS 75.00. YOU DO NOT SEND THE MONEY WITH THE DRIVE. WHEN THEY HAVE RETRIEVED YOUR INFO THAT'S WHEN YOU PAY.
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Although there are a couple free solutions they generally just show you if the software is recoverable, then ask for money before actually recovering any for you. As well in order to use the software the drive would have to be running, light on and at least showing up in your device manager if not in my computer.
You will most likely require the help of a pro to retrieve your files. Comment back with your country and city and I will be happy to recommend an appropriate facility.
It sounds like your media is malfunctioning (electronics). For this type of problem, we offer a data recovery service. Our company, LC Technology, is the only Sandisk-approved data recovery company and we have been working on their products for over 5 years. You simply have to send your media to us. Our technicians will recover your files on CDs and return everything within 48h. You just need to send us your Sandisk with this form: http://www.lc-tech.com/documents/LC_Technology_Data_Recovery_Service-SD-Eric.pdf
There is a charge for this service, but ONLY if we are successful. The pricing is on the form. Please note that the chances of recovery are around 90%.
Which antivirus are u using? U should update it. or Try with Norton or MCaffe antivirus.
other wise u can search for any hidden files exists in the drive. For this goto Tools then FolderOptions then View then check Show hidden files and folers and Search the virus name by using Start\search options
my sandisk cruzer micro 1Gb flash drive was not working for a month while i was copying 5o nos of photo on it.If i plugged in my device my pc getting hanged and the flash drive was not detected, please give me solution.....