Question about Washing Machines
The machine will not spin it reads error 21 what could be the solution to the problem any suggestions.
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Posted on Jan 02, 2017
SOURCE: Affinity E21 error
E21 means "Not pumping out fast enough". Could be debris caught in the pump inlet sump or pump body.
Disconnect the inlet sump from the pump. Disconnect the outlet hose from the pump. Remove the (2) screws, one on each side, holding the pump housing to the washer base. Unplug the wires from the pump motor and lift the pump assembly out.
Posted on Feb 08, 2008
Depending on how fritzed your drain pump is this may or may not work. I've been using HE detergent because it is supposed to cause fewer suds. However, apparently is causing more suds than needed. I need to use only a couple tablespoons? If your clothes are not dirty enough for the soap to grab onto then extra suds are the result. The repair guy said we had an excessive amount of suds in the system and this affects the sensor and causes the drain pump to run and run and run until it shuts off from overheating. This is why we get the F2 and/or suds error code. He said once a month run the machine on the hottest water cycle with a cup of bleach (no clothes). This will clear out any suds build-up and is cheaper than Afresh which works, too, (but smells cleaner than bleach). After sitting for a day our pump started working again (yay!) It also stopped making the horrible loud sound. So glad I do not have to replace the pump!! yet...(knock on wood!).
Posted on May 13, 2009
The "F2" error is referring to excessive drain time. Unplug machine before working on it. Remove screws on bottom of lower panel and remove panel. The drain pump is behind the panel, It has a large round door on it, turn counter clock wise by hand to access pump clean out. Have lots of towels ready. Remove anything from pump (usually kids socks or small clothing articles). If nothing in pump clean out remove suction boot from drain pump and check there. If nothing there blow through the drain hose from the pump side to check if anything is stuck in the hose. If that's clear check the electrical connection on the pump, make sure nothing is loose or broken at the connection. If all this checks out good and it still wont work you probably have a bad pump and it will need to be replaced. If you do find something was blocked or clogged due to small clothing articles I would recommend a garment/lingerie bag to keep all the small stuff together during the wash cycle. Hope this helps to fix your problem. Please remember to rate this and every solution you get.
Posted on May 20, 2009
clogged filter will cause this error code. I have the same washer and the filter located inside the rubber boot attached to the pump was full of junk. there was enough room for water to get thru but not enough for full volume. clean it out and it should work. note : its a pain to get the boot back on so be ready and take it slow. this worked for me.
Posted on Aug 30, 2009
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