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bh 103 is fail product don't advie to other i suffer lot because i purchsed before 12 houres volue very low it is like 100 rs local ear phone & current it stop working with in 4 minits playback nokia now start bad production & try to foll to all customer
Remove any games from unit. Remove unit from charger, if that is its condition. remove battery from unit. Allow unit to sit for 5 min. replace battery. Power up unit, re-set initial settings and check for sound. No sound? wire inside unit going to slide switch for volume has come detached, or switch itself gone bad.
Check setup and setting to make sure sound is not muted, although I do not recall that being one of the options.
are you using itunes to play your music? There are a number of different volume controls, double click the little speaker icon in the bottom right corner, make sure all the volume levels are at maximum and that the mute box isn't ticked. If you have a media keyboard with volume controls make sure volume is up and again not muted. Failing that double check your speakers are plugged into the correct socket, usually the green one.