Question about Logitech Harmony 890 LCD Remote Control
The remote was working and then the problem above appeared after everything locked up. I removed the battery and re-installed it same message. Remote will not turn off when you push 'OFF"
the memory in your remote is gone
you have to contact logitech
Posted on Feb 04, 2010
Try putting the remote in 'safe mode' before doing the firmware update. I can't think of anything else you can try, but 'safe mode' --> Firmware update often does the trick. Here's how:
Launch the Logitech Remote software on your computer and click on "Downloads" (on the top menu bar). Then, take the battery out of your remote and at the same time you connect the USB cable to your remote (it should be already connected on the computer end) press and hold down the Off button at the top of the remote. This will put the remote in "safe mode". Continue to hold down the Off button until you see the message "safe mode requested" on the remote's screen and the screen starts blinking. Now, since your screen is not behaving properly, you may or may not see this message, but after about 5 seconds you can release the Off button. Now, go back to your computer and click on "Firmware". If the software is able to communicate with the remote, an update to the remote's firmware should be executed. This has solved many a 'blue screen of death' problem. Good luck!
Posted on Mar 06, 2010
One solution I have found online for getting the 520 out of safe mode is to follow these steps:
1. Remove the batteries.
2. Hold the '2' button down on the remote.
3. Whilst still holding the '2' button down, replace the batteries.
4. The remote should now boot in normal mode.
Please note, If the 'off' button is held down whilst inserting the batteries the remote starts up into safe mode.
Hope this helps,
Posted on Apr 23, 2010
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