Question about Electrolux 24 in. EDW5500DSS Stainless Steel Built-in Dishwasher

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Door Leak:Electrolux #EDW5500DSS

After using the dishwasher for 1 yr the door started to leak.

The unit is level, and the seal looks good, but has a gap at the bottom from the manufacture.

I have run out of ideas on how to fix this issue.


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  • robert_shepp Jan 26, 2009

    I have checked under the machine and the leak is definatly coming from where the door meets the body. Today it was leaking a lot and by pushing on the door the leak would slow down and stop.

    The leak today was large, where somedays it is only a small leak.

    The door seems to fit tight, but the extra push stopped the leak.

    Hope this helps to clarify the problem.


  • Garth Jackson May 11, 2010

    Are you sure the water is comeing from the door and not from under the machine near the front just make double sure first let me know and we can try to fix this.



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The leak from the door sounds like the door may have moved could be from the door going down a bit hard (yes we all do it sometimes)to acidently leaning on it etc whatever the cuase this can happen you will need to remove the side panels for this and see where the door hinges mount on the machine there is normally an adjustment there where you can loosen a screw or two and push the dorr for a closer gap when closed(it is also possible that these were loose from the factory)if you machine has no screws to adjust with there will be springs normally on both sides wich can be adjusted with a rod and nut system or by moveing the sping to a new location on the mounting plate(the different positions are marked out.Hope this helps you please let me know if you require any further assistance.Garth

Posted on Jan 26, 2009

  • Phil Gar Mar 07, 2011

    I also have had problems with mine. I originally bought a floor model and it was only $500 so I thought - lets give it a try. I installed it myself and it is very quiet, but average at cleaning dishes. It also developed the error 1 code - I took it out and flipped it over and took off the pan and tightened the hoses. The problem went away for a while ( 6 months) , then returned. I took it back out and thought I could find the leak. (this was yesterday). It was also leaking a little on the floor toward the end of the cycle. I put it up on some 4 x 6's and took off the pan and ran it on a normal wash. After about 10 min it started dripping into the "pan area" . What I found however was that it was not from the motor, but was coming from the front door seal/pan. I took apart the front door ( remove the screws from the inside (but leave the top philips screws!) and ran it again. What I found was that at the corners of the door, water was running outside the seal, slowly filling up the front little lip, and then leaking out. There is a gray plastic shield below the lip held by 2 screws ( I think for sound insulation) which would then catch the water and channel it back inside the machine that would cause the error 1 code!. What I did at this point was open the door and lift part of the gasket from the bottom ( it was a little loose) and realized that it was allowing water to dribble out past the gasket, catch on the lip, overflow over the lip, and cause the problem. I then pulled out ~ 4 inches of the gasket, and put silicone in the channel, and reapplied the gasket. Also, I lifted the corner rubber gasket ( bottom corner where the hinge meets) away from the wall and then applied silicone. I waited overnight and reran the dishwasher this morning watching for the leak and- NO LEAKS! I also put a large swath of silicone on the gray plastic below the lip so water can't go into the pan and set off the alarm, and I also put a door vinyl weather stripping glued to the lip to add a little height in case it starts to leak again. Well - all is well now ? for how long? But I could at least see the problem (their design problem) It took me a few hours, but so far so good. If any major thing happens to this dishwasher again however, I will trash it and get a bosch or kitchenaid/kenmore elite. hope this helps

  • Brent Lawrence Jan 13, 2013

    Thanks for your great post. Our Electrolux diswasher has also been leaking. I also investigated and found the leak to be from the front door. The leak caused our laminate flooring to buckle up and it is now ruined. This post is 1/14/2013. your post is from 2010. Did your solution hold up after three years?



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