Question about Electrolux 24 in. EDW5500DSS Stainless Steel Built-in Dishwasher

1 Answer

Door Leak:Electrolux #EDW5500DSS

After using the dishwasher for 1 yr the door started to leak.

The unit is level, and the seal looks good, but has a gap at the bottom from the manufacture.

I have run out of ideas on how to fix this issue.

Bob

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  • robert_shepp Jan 26, 2009

    I have checked under the machine and the leak is definatly coming from where the door meets the body. Today it was leaking a lot and by pushing on the door the leak would slow down and stop.



    The leak today was large, where somedays it is only a small leak.



    The door seems to fit tight, but the extra push stopped the leak.



    Hope this helps to clarify the problem.



    Bob

  • Garth Jackson May 11, 2010

    Bob
    Are you sure the water is comeing from the door and not from under the machine near the front just make double sure first let me know and we can try to fix this.



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The leak from the door sounds like the door may have moved could be from the door going down a bit hard (yes we all do it sometimes)to acidently leaning on it etc whatever the cuase this can happen you will need to remove the side panels for this and see where the door hinges mount on the machine there is normally an adjustment there where you can loosen a screw or two and push the dorr for a closer gap when closed(it is also possible that these were loose from the factory)if you machine has no screws to adjust with there will be springs normally on both sides wich can be adjusted with a rod and nut system or by moveing the sping to a new location on the mounting plate(the different positions are marked out.Hope this helps you please let me know if you require any further assistance.Garth

Posted on Jan 26, 2009

  • Phil Gar Mar 07, 2011

    I also have had problems with mine. I originally bought a floor model and it was only $500 so I thought - lets give it a try. I installed it myself and it is very quiet, but average at cleaning dishes. It also developed the error 1 code - I took it out and flipped it over and took off the pan and tightened the hoses. The problem went away for a while ( 6 months) , then returned. I took it back out and thought I could find the leak. (this was yesterday). It was also leaking a little on the floor toward the end of the cycle. I put it up on some 4 x 6's and took off the pan and ran it on a normal wash. After about 10 min it started dripping into the "pan area" . What I found however was that it was not from the motor, but was coming from the front door seal/pan. I took apart the front door ( remove the screws from the inside (but leave the top philips screws!) and ran it again. What I found was that at the corners of the door, water was running outside the seal, slowly filling up the front little lip, and then leaking out. There is a gray plastic shield below the lip held by 2 screws ( I think for sound insulation) which would then catch the water and channel it back inside the machine that would cause the error 1 code!. What I did at this point was open the door and lift part of the gasket from the bottom ( it was a little loose) and realized that it was allowing water to dribble out past the gasket, catch on the lip, overflow over the lip, and cause the problem. I then pulled out ~ 4 inches of the gasket, and put silicone in the channel, and reapplied the gasket. Also, I lifted the corner rubber gasket ( bottom corner where the hinge meets) away from the wall and then applied silicone. I waited overnight and reran the dishwasher this morning watching for the leak and- NO LEAKS! I also put a large swath of silicone on the gray plastic below the lip so water can't go into the pan and set off the alarm, and I also put a door vinyl weather stripping glued to the lip to add a little height in case it starts to leak again. Well - all is well now ? for how long? But I could at least see the problem (their design problem) It took me a few hours, but so far so good. If any major thing happens to this dishwasher again however, I will trash it and get a bosch or kitchenaid/kenmore elite. hope this helps

  • Brent Lawrence Jan 13, 2013

    Thanks for your great post. Our Electrolux diswasher has also been leaking. I also investigated and found the leak to be from the front door. The leak caused our laminate flooring to buckle up and it is now ruined. This post is 1/14/2013. your post is from 2010. Did your solution hold up after three years?

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Remove the service panel that runs along the front of the dishwasher just below the door. If it is screwed in place, remove the screws with a screwdriver. If the panel hangs on hooks, pull the panel out and swing it up to remove it from the hooks.
Step 2:
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Remove the front access panel (see step 1, "Tightening the fittings"). This will give you access to the dishwasher's adjustable feet.
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Reattach the dishwasher to the countertop and reinstall the front access panel.

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Inspect the door gasket. As it ages, the gasket can crack or become hard, preventing it from sealing completely.
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If the gasket appears solid, adjust the door latch so the door seals tightly. Loosen the screw that holds the door latch to the cabinet. Push the latch in slightly and retighten the screw. Test the door and readjust the latch if necessary.
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Replace the gasket if water continues to leak after you've tightened the latch. Most gaskets are held by compression in a groove on the door or on the dishwasher cabinet.
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Pull the old gasket out of its groove, using adjustable pliers (see illustration). Take the gasket to an appliance store to get a replacement.
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hi friend,
    Tightening the fittings
  1. Step 1 Remove the service panel that runs along the front of the dishwasher just below the door. If it is screwed in place, remove the screws with a screwdriver. If the panel hangs on hooks, pull the panel out and swing it up to remove it from the hooks.
  2. Step 2 Check the end of the drain hose that connects to the dishwasher. If it's leaking, tighten the clamp with a screwdriver.
  3. Step 3 Check the drain hose connection to the kitchen sink drain. Again, if it's leaking, tighten the clamp with a screwdriver.
  4. Step 4221_a1.jpg Check for leaks around the water-inlet valve. If necessary, use an adjustable wrench to tighten the compression fitting that connects the water-supply line to the valve. If the fill hose is leaking, replace the spring clamp that is on the hose with a worm-drive hose clamp. It produces more clamping pressure. Use adjustable pliers to compress the spring clamp so you can pull the clamp and hose off the valve. Remove the spring clamp from the hose. Buy a worm-drive clamp at your hardware store, then install it and tighten it with a screwdriver.
  5. Leveling the machine
  6. Step 1 Remove the front access panel (see step 1, "Tightening the fittings"). This will give you access to the dishwasher's adjustable feet.
  7. Step 2 Open the door completely and remove the bottom dish rack.
  8. Step 3 Unscrew the dishwasher from the kitchen countertop so the dishwasher can move freely as you adjust the feet.
  9. Step 4 Check to see if the dishwasher is level side to side. Place a small level inside the dishwasher so it's sitting on the bottom pan and facing parallel to the front lip of the dishwasher. If the dishwasher is not level, use adjustable pliers to turn one of the dishwasher's front feet up or down until you hit level.
  10. Step 5 Check to see if the dishwasher is level front to back. Turn the level perpendicular to the door, and place it on one of the bottom ledges that run along the side of the cabinet. Check the level again. If the dishwasher isn't level, use your adjustable pliers to turn the back feet up or down until you hit level.
  11. Step 6 Reattach the dishwasher to the countertop and reinstall the front access panel.
  12. Fixing a leaking door
  13. Step 1 Inspect the door gasket. As it ages, the gasket can crack or become hard, preventing it from sealing completely.
  14. Step 2 If the gasket appears solid, adjust the door latch so the door seals tightly. Loosen the screw that holds the door latch to the cabinet. Push the latch in slightly and retighten the screw. Test the door and readjust the latch if necessary.
  15. Step 3 Replace the gasket if water continues to leak after you've tightened the latch. Most gaskets are held by compression in a groove on the door or on the dishwasher cabinet.
  16. Step 4 Pull the old gasket out of its groove, using adjustable pliers (see illustration). Take the gasket to an appliance store to get a replacement.
  17. Step 5 Soak the new gasket in warm water to soften it, then press it into the groove. Start at the top, then work your way down the sides and across the bottom.
jQuery('.article ol .image').each(function(i,e){ var $this = jQuery(this); $this.find('img').error(function(){ jQuery(this).remove(); $this.remove(); }); }); Tips & Warnings
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Dishwasher door leaks heavily. this is a new problem today. The leak is from the lower right corner of the door.


It could need a good cleaning. Residue from soap and food tend to build up in that area all along the bottom of the door and seal. The other issue could be the seal itself, check the rubber seal at the bottom of the door and make sure it is not torn or damaged.
Unless the water level is getting to high, it should be one of these two.
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Aug 23, 2009 | Dishwashers

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Dishwasher leaks water as it fills


  • Step 1 Remove the front access panel (see step 1, "Tightening the fittings"). This will give you access to the dishwasher's adjustable feet.
  • Step 2 Open the door completely and remove the bottom dish rack.
  • Step 3 Unscrew the dishwasher from the kitchen countertop so the dishwasher can move freely as you adjust the feet.
  • Step 4 Check to see if the dishwasher is level side to side. Place a small level inside the dishwasher so it's sitting on the bottom pan and facing parallel to the front lip of the dishwasher. If the dishwasher is not level, use adjustable pliers to turn one of the dishwasher's front feet up or down until you hit level.
  • Step 5 Check to see if the dishwasher is level front to back. Turn the level perpendicular to the door, and place it on one of the bottom ledges that run along the side of the cabinet. Check the level again. If the dishwasher isn't level, use your adjustable pliers to turn the back feet up or down until you hit level.
  • Step 6 Reattach the dishwasher to the countertop and reinstall the front access panel.
    Fixing a leaking door
  • Step 1 Inspect the door gasket. As it ages, the gasket can crack or become hard, preventing it from sealing completely.
  • Step 2 If the gasket appears solid, adjust the door latch so the door seals tightly. Loosen the screw that holds the door latch to the cabinet. Push the latch in slightly and retighten the screw. Test the door and readjust the latch if necessary.
  • Step 3 Replace the gasket if water continues to leak after you've tightened the latch. Most gaskets are held by compression in a groove on the door or on the dishwasher cabinet.
  • Step 4 Pull the old gasket out of its groove, using adjustable pliers (see illustration). Take the gasket to an appliance store to get a replacement.
  • Step 5 Soak the new gasket in warm water to soften it, then press it into the groove. Start at the top, then work your way down the sides and across the bottom.
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