Question about Dyson DC35 Handheld Vacuum

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I have lost the cap that locks the brush in the motorized head. I didn't realize it was gone until I went to use it. Can I purchase the locking cap or can I buy a new motorized head for it. I lov

Need an answer as ASAP. Thanks

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If this part is for a Dyson vacuum here is the link:

http://www.dyson.com/parts.aspx?gclid=CJShrcD99rQCFYKK4AodBDwA7g

Posted on Jan 20, 2013

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Posted on Jan 02, 2017

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Dc 25 dyson


Hi Karen, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC25's brush bar. It sounds like the removable end cap may not be fitted or locked in place correctly.

If you turn the machine over, you should see a small silver catch which can be turned using the edge of a coin. Please make sure this is turned to face the small padlock icon, to lock the end cap to the cleaner head securely. The removal and replacement of the end cap is shown in the video attached.

This should resolve the issue, but if you do need further advice, please get in touch with us directly. Our experts can confirm if we're able to help under the terms of our 5-year guarantee. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jul 17, 2013 | Dyson DC25 All Floors Bagless Upright...

2 Answers

My Power head on my Dyson Animal DC39 will not stay spinning. Suction Issue?


There should be a red insert on the right-hand side on the cylindrical bulge behind the brush cylinder. Check that this is moving when you push the button. The red insert should stay pushed in for the brush to rotate. The insert moves in an out as well as rotates in order to lock in the 'in' position. Mine is a little sticky on the rotation and I need to shake the brush head a little in order to get it to rotate and lock.

Jan 05, 2013 | Dyson DC39 Animal Canister Vacuum

1 Answer

Rainbow E Series Power Nozzle I'm not sure which part of it is not working?


<p>The power nozzle brush roll bearings could be locking up from hair and debris wrapped around them. If that is the case, then the brush roll will be hard to turn and will cause the belt to heat up and give a burning smell. If you need to speak to a Rainbow Specialist, give us a call.</p>
<p>RainVac </p>
<p><a href="www.rainvac.com">www.rainvac.com</a></p>
<p>800-523-0510</p>

Nov 21, 2012 | Rainbow E series Canister Wet/Dry Vacuum

1 Answer

The brushes won't turn, and cleaning the filter (as suggested in the owner's manual) doesn't help.


Hi ken wright.
Remove the bottom of the head of the vacuum...remove the roller brush assembly.
Clean the assembly...remove the end caps and clear all hair,strings,etc from the end cap and rotating brush head.
After cleaning the brush head and bearings, lube the bearings with a good grade of machine oil such as 3 in 1 oil.
Check your belt condition.
Reassemble and you should be good to go
Please take time to rate me

Sep 05, 2011 | Vacuums

1 Answer

The brush on ours wont spin


Take out the brush roller. (turn the plastic lock mechanism with a coin or screwdriver, pull out the plastic holder, and the brush will pop out). The brush roller has two white caps on the ends. Chances are, one or both of these caps have moved out just a bit, putting too much force on the delicate motor. Simply push the caps back firmly into place. Make sure the brush and the surrounding area is clean, put back in and It should spin .

Feb 25, 2010 | Electrolux Pronto 2-In-1 Stick/Hand Vacuum...

1 Answer

I have a dyson dc07 with a malfuncitoning clutch diagnosed here on fixya. I've replaced the clutch and the grinding noise when the clutch is engaged for carpet and non rotating brush problem presists. This...


Greetings from GoVacuum,

If you have replaced the clutch already, then this can really only be one other problem, and that is the roller brush. If the roller brush's bearing have locked up, and the brush is no longer spinning, this is going to cause the clutch to make that horrible grinding noise, and a lot of people incorrectly think automatically that the clutch needs to be replaced.

Here's a very easy way that you can test the roller brush on your Dyson to see if it may have gone bad. In 10 years of fixing and selling vacuum cleaners, I have never seen such a cheap roller brush that's in the Dyson DC07 models with clutches, unfortunately this is notorious problem we see on this particular model.

Ok, so to test out the brush, make sure the vacuum is unplugged, and turn it upside down. Remove the 3 plastic screws on the bottom plate, and remove the bottom plate to expose the brush completely.

You may then simply pull upwards on the roller brush, and take the brush out of the belt that is wrapped around it. After the brush has been completely removed from the vacuum cleaner, hold the brush with only your pointer fingers in each hand, and only put your pointer fingers on the outside of the bearing caps on each side of the roller brush.

While holding only the bearing caps with your fingers, try to spin the brush with your thumbs. The brush should spin freely in your fingers, and you should get a good 5 or 6 rotations with each spin.

If the brush doesn't spin, then your roller brush has gone bad. Espcecially with home that have long haired pets, or females, the hair gets between the bearing cap and the bearing inside and causes the plastic caps that are covering the bearings to heat up, ultimately causing the bearing caps to melt, and finally the bearings sieze, and the brush will no longer spin freely which is why the clutch makes that awful noise.

Good news is that the roller brush is not as expensive or as difficult to replace as the clutch was. You may purchase the DC07 roller brush here;
Genuine Dyson DC-07 Roller Brush for Models That Use a Clutch Part # 904174-01

If your roller brush does spin, then I'm baffled as to what could be causing the clutch to make noise, but I'd like to try and help you figure this out.

Please send me an email to chris.jones@govacuum.com, or just request a clarification request here on Fixya, and I'd be more then happy to try and diagnosis this Dyson further for you.

If this Solution was helpful to you, please rate the repair as helpful by clicking on the 4 Thumbs Up Icons in the top right hand corner of this solution.

Thank you so much, I hope that this helps you.

Chris Jones
GoVacuum.com

Nov 22, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Install New Belt


Lift the headlight and rotate the thumb dial to release the carpet head. It will spin to the side. Rotate the square handle at the front of the vac fully to the left.
Remove the carpet head and open it from the bottom side. Observe which side had a little block below the LED belt indicator when you rotate the brush. The brush must go back in this way. The blocks at the end of the brush are color coded for height adjustment. Remove the brush, slide a genuine belt onto the center and close the bottom cover of the housing. make sure the brush spins freely, now look into the belt opening, round hole at the side. Using the square dial at the front of the head, rotate the hook into the belt to twist the belt and open it for installation onto the motor shaft.
Reinstall the head onto the vac, using the thumb dial to lock into place and rotate the square handle again . This will release the belt tension onto the motor shaft. Raise the vac up two knotches with the pedal before lower onto the carpet.

Sep 11, 2009 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Replacing Belt


On the front of the power head is a knob with the KIRBY name on it. Rotate this knob in a counter clockwise direction and it will "lift" the belt off the motor spindle. Release the head lever, only one direction it will turn and remove the head. Turn the head over on its back, turn the KIRBY knob to release the old belt. Remove the brush guard by turning the two release fixtures. Remove the guard. Pry the brush out of the head. Remove the old belt. While the brush is out remove any build up of hair and lint off the ends that's where the bearings are. put a few drops of 3 in One oil on the ends. Put the new belt over the brush and re-install the brush into the head. the brush will go in only one way. With your finger pull the belt into the housing and rotate the KIRBY knob until the pawl inside grabs the belt. Re-install the brush guard by engaging the two metal pieces into the front of the head and pull down backwards over the head and rotate the holding clips back horizontal. re-install the powerhead on the machine, lock it in place and rotate the KIRBY knob clockwise. You should be all set!

Aug 23, 2007 | Kirby Ultimate G Bagged Upright Vacuum

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