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Try www.ovenlettering.co.uk. Mark the owner will find accurate decals of your cooker confirm it with you and send you two sets plus degreaser. Follow the simple steps from the sites video instructions and voila. It is so easy and I highly recommend Mark and his product. Tell him Shaun sent you.
The ignitor is bad again,if it (ignitor) comes on but no flame/heat its the ignotor again, what would make the ignotor go bad so fast (usually last 10-15 years) is a problem with the oven burner, so now BOTH the ignitor and burner would need to be replaced,if it is 15 years old the ignitor is readily avaliable but the burner may not be
it will have nothing to do with the supply, although it does sound as though he could have done a better job. if the appliances are brand new get Zanussi out to it. shame on the guy for not checking that they worked as they should. hope this helps.
It sounds exactly the same as I am experiencing on my oven of the same model. My theory is that the full flame gas is controlled by a thermostat, and that this has broken hence why the oven only stays on preheat. This will be a matter of a replacement part. Most likely the thermostat is a bi-metal strip that, because it has heated and cooled so many times in it's life it has simply finally given up. Try searching online for the correct part and get a corgi registered fitter or another suitably qualified fitter to come and replace it.