An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: hp 4345 printer that is picking up multiple sheets...
Frankly speaking, this problem exists and printer companies always have denied this. What I think from my experience that there is some engineering problem with all these printer, in the way paper is fed in.Still I give some solution which HP's site suggests. See if it works in your case:
Multiple pages feed through the printer when printing.
If the printer is picking up multiple sheets of paper, follow the recommendations below:
Keep more than 10 sheets in the In tray.
Ensure media is not loaded too far and extending past the In tray.
Store all media in a dry, cool place. Humid climates will see this issue more often.
Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
Remove the media from the In tray.
Fan the edges, re-square the media, and reload the media properly into the In tray.
the paper width guide to the right until it stops at the edge of the
media, then push the paper length guide towards the paper until it
Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door.
the rear-access door (if applicable) and clean the internal rubber
rollers with a soft lintfree cloth moistened with distilled water. Wait
until the rubber rollers dry and replace the rear access door.
Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
If this issue still persists, try a different type of paper.
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=gb&dlc=en&docname=c00190540 Please rate me appropriately if you are satisfied with my answer,in case, if you want any clarification please get back to me.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Paper jam inside top cover area. The paper didn't arrive at the paper-delivery sensor on time. This is usually due to worn out paper pick and feed rollers in the paper trays. Replace the rollers and you should be good. This error also occurs if your paper has a high moisture content, is the wrong kind of paper (too thick or too thin), or is loaded in the paper cassette incorrectly.
13.33 = Paper jam inside top cover area. The paper didn't arrive at the paper-delivery sensor on time. This is usually due to worn out paper pick and feed rollers in the paper trays. Replace the rollers and you should be good. This error also occurs if your paper has a high moisture content, is the wrong kind of paper (too thick or too thin), or is loaded in the paper cassette incorrectly.
Replace paper pick up roller tray2.. take out tray2 cassette, you can see the pick up roller..un lock both side lock to take out the roller..if no part avail remove roller Tyre, re-fix in different angle..
That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.
Please remember to rate all users who assist you for free :)