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Re: hp 4345 printer that is picking up multiple sheets...
Frankly speaking, this problem exists and printer companies always have denied this. What I think from my experience that there is some engineering problem with all these printer, in the way paper is fed in.Still I give some solution which HP's site suggests. See if it works in your case:
Multiple pages feed through the printer when printing.
If the printer is picking up multiple sheets of paper, follow the recommendations below:
Keep more than 10 sheets in the In tray.
Ensure media is not loaded too far and extending past the In tray.
Store all media in a dry, cool place. Humid climates will see this issue more often.
Do not print on media that has already been printed on. The dampness of the ink will cause pages to stick together.
If the printer continues to pick up multiple sheets of paper, follow the following troubleshooting steps below:
Remove the media from the In tray.
Fan the edges, re-square the media, and reload the media properly into the In tray.
the paper width guide to the right until it stops at the edge of the
media, then push the paper length guide towards the paper until it
Not all HP Deskjet printers have rear access doors. Skip this step if your printer does not have a rear-access door.
the rear-access door (if applicable) and clean the internal rubber
rollers with a soft lintfree cloth moistened with distilled water. Wait
until the rubber rollers dry and replace the rear access door.
Verify that the correct media size and type is selected in the printer settings along with the appropriate quality.
If this issue still persists, try a different type of paper.
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=gb&dlc=en&docname=c00190540 Please rate me appropriately if you are satisfied with my answer,in case, if you want any clarification please get back to me.
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Paper jam inside top cover area. The paper didn't arrive at the paper-delivery sensor on time. This is usually due to worn out paper pick and feed rollers in the paper trays. Replace the rollers and you should be good. This error also occurs if your paper has a high moisture content, is the wrong kind of paper (too thick or too thin), or is loaded in the paper cassette incorrectly.
13.33 = Paper jam inside top cover area. The paper didn't arrive at the paper-delivery sensor on time. This is usually due to worn out paper pick and feed rollers in the paper trays. Replace the rollers and you should be good. This error also occurs if your paper has a high moisture content, is the wrong kind of paper (too thick or too thin), or is loaded in the paper cassette incorrectly.
Replace paper pick up roller tray2.. take out tray2 cassette, you can see the pick up roller..un lock both side lock to take out the roller..if no part avail remove roller Tyre, re-fix in different angle..
Every 120,000 pages, the paper feed rollers, fuser, transfer roller, and OPC belt cartridge should be replaced, usually by a trained techncian.
Fuser and OPC belt units are customer-replacable.
The multiple feeding of the paper into the printer is due to a worn paper separation pad. part no. LM0711001. If the machine is picking up the paper okay and the jams occur solely from multiple sheet feeding, then this part is probably all you will need. The steps required to access and remove & replace the separation pad unfortunately is about 10 steps. Better consult a tech.
That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.
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