Question about Brother International Brother MFC-J4510DW

1 Answer

Scanning "check Connection"

All the other Wireless functions work fine, but when I come to scan an item it comes up with the same comment "Check Connection". As a check i printed some thing and it worked. I've gone thought the WiFi setup wizard again just to double check, but still the same comment. Any Ideas?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Brother Inte... Expert
  • 265 Answers

Must be a software installation fault. De-install using the de-install utility in the CD that comes with the machine and reinstall.

Posted on May 15, 2014

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error message "check connection" yet the printer works wirelessly.


If printer driver was shared from one of the pc, only the printing function can be used. For scanning functions, all PC should be installed direct to the network/wifi printer. Disable all sharing for this printer for the group.

Sep 12, 2014 | Brother Network-Ready Wireless Color...

1 Answer

How do I fix this: Printing works but suddenly Scan function doesn't work?


I am a Brother employee working for the software technical support department.

We have a solution for your scanning issue posted on our solution site.

Description of Problem 100000024547
I am unable to scan in Windows 7 using the Wireless Network connection. What can I do?

Brother Software Technical Support
http://www.brother-usa.com

Jun 29, 2014 | Brother MFC7860DW AllInOne Laser Printer

1 Answer

"Connection with Computer Failed" When I Try to Scan


If the primitive (as you call it) Windows Scan program is working then there is no problem with the machine. It can connect to the computer.
I suspect that the other (non primitive) scanning software is not configured correctly. It may be using a wrong driver. You may have installed some other device that is able to scan (such as a program that capture screens from calculators) and it has been set as default driver. Check the configuration of your scanning software.

Jan 23, 2014 | Lexmark OfficeEdge Pro5500 4-in-1 Inkjet...

1 Answer

I can print wireless from my laptop to printer but I've yet to get scan to work. When I press scan on printer it says to use computer but I've never been able to find how to scan from laptop.


Scanning normally does not work wireless. Try connecting the laptop to the printer for this function to work. Use a USB cord and make sure you set a seperate connection for this type to your printer.

Dec 24, 2010 | Computers & Internet

1 Answer

I have a wireless connection to print but i can


Not all multi-function devices incorporate the ability to scan via a network connection. Since you didn't provide a printer model, I can't look it up to answer this fully. The ability to scan via a network connection is a function of the software that is provided with the printer. Check the documentation to be sure that the printer does indeed support network scanning and then go to the printer manufacturer's website and download the latest application (driver) package to eliminate the possibility of a software issure. The software should install a device in your scanners and cameras (Windows XP) that can then be used as a scanner source for applications within your computer.

Jan 26, 2010 | Brother MFC 6490CW InkJet Printer

2 Answers

Can not scan to my computer


Hello,

Scanning thru a wireless connection is not supported on these printers. Printing does not require that much data to be sent back to the computer, scanning of course does. Printers require a bi-directional signal path to allow scanning such as USB and parallel ports. Sorry to be the barer of bad news.

Buddy
Corporate Computer
Over 21 years supporting/repairing PCs and printers

Jun 18, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

HP Photosmart 3110 All-in-one - Scanner function not working


Scanning requires two-way communication between the computer and the scanner. Usually the error that you describe above indicates an issue with the USB connection. First, make sure that you are not using a USB hub. Try a new USB 2.0 (A-B) cable that is under 6' long. Try using a different USB port on the computer.

If the problem persists, check the Device Manager to see if you have a USB driver problem. (For most versions of Windows, press the Windows key + X to quickly access the menu with the Device Manager.) Expand the section labeled Universal Serial Bus controllers and look for an exclamation point or an X. Similarly check for any issues in the Devices and Printers section of the Control Panel. The All-in-One should be listed as a printer and a scanner.

I hope this helps. If you are still having problems, please add a comment with the OS version on your computer. That can help identify additional issues that could be involved.

Cindy Wells

Apr 04, 2017 | HP Photosmart 3110 All-In-One InkJet...

2 Answers

No Active Internet Connection


If you want to use the wireless portion of your router, you would need a wireless adapter installed on your desktop. If you are getting internet on your desktop then this means that your wired connection is fine to the router is fine. The WMP54G adapter will work with your router, however if you are not planning on connecting to the internet wirelessly through the router then there is no need to purchase the adapter. Hope that this helps you out.

Serge C.

Mar 30, 2009 | Linksys Wireless-G WRT54G Router

2 Answers

Can I scan through a wireless network connection?


hmmm...well..that's an interesting point..according to HP site, this is NOT supposed to be an issue. Seems, though, that perhaps, the print server/hub you are using, is not processing the scan command? I'd check that item first, to see if it will handle those commands..




Jul 15, 2008 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Ps3 bluetooth connection


I think you are mixing up two different technologies. You said you have recently bought a Wireless Router and when you try scanning for Bluetooth devices you can't find it?

First of all, Bluetooth isn't Wi-Fi. You should go to Network Settings under Settings in the XMB and choose for a Wireless Connection and then let it scan.

Be sure you don't have a 40 GB PlayStation 3 since they don't have Wi-Fi.

I hope this helps. Please rate.
Greetings,

DarkNeogen.

Feb 10, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Brother International Brother MFC-J4510DW Logo

313 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother International Office Equipment & Supplies Experts

k24674

Level 3 Expert

7993 Answers

Gil Shultz

Level 3 Expert

3368 Answers

Ron Baird

Level 2 Expert

121 Answers

Are you a Brother International Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...