Question about Compaq Presario Notebook

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Re: System shuts down frquently

Hey hi..

thanks for your response. Can you please explain me what do you mean by system recovery? Is it formatting.
Before I used to get blue screen when my laptop used to shut down but now i don't get that blue screen . when I watch a movie or leave the anti virus scanner on , my system just shuts down and then I restart it, its again normal. But this is happening frequently. I doubt this might be because virus or RAM problem. Help would be appreciated . Thanks

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Yes by recovery i do mean formatting your system and reinstalling windows.

Posted on Jan 26, 2009

  • jadestephen Jan 26, 2009

    Also, it is unlikely that it is a virus or ram problem. Usualy this type of issue is the resuly of a driver or software conflict. I cant realy tell you more about the issue without the error code, but generally speaking these are very hard issues to fix because it could be anything. On an hp computer they have a recovery manager, which will reinstall windows for you in about an hour. When you shut off your computer tap f11 repeatedly and then follow the onscreen instructions to perform a system recovery, but first make sure that you have backed up your files, as this sollution will set your computer back to exactly what was on it when it left the factory.

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Posted on Jan 02, 2017

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