Question about HP Pavilion dv9000z Notebook

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Problem with black screen and possible operating system. I checked the HP website telling there is no operating system available for dv9000. When I restarted my HP dv9000, it goes to "start up repairing". It checked for a while, and came the language select that I defaulted to English; next came to the driver locating. This time there was no driver file in the window popped, then I tried to locate the driver sets in the popped system32, but there were no any files with set up information that defaulted to. Then I skipped the driver locating, and went to start up repair. It took about 10 minutes then said "finish". I clicked the"finish" button, and the computer restarted but with same process. This went a few times, and came to a black screen with a mouse arrow in the screen but movable. Your advices would be highly appreciated!

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  • Dan rogers
    Dan rogers May 11, 2010

    Sounds like you are going to have to buy a copy of windows or contact hp if the computer is still under warranty. Either way you have to reinstall windows completely.

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  • 3,940 Answers

If at boot your system automatically launches a scandisk to repair problems with the file structure, that is a pretty reliable indication that the HDD is failing.

The errors with WIndows are caused by the files needed being located in sectors of the hard drive that can no longer be read.

The most likely resolution is replacing the HDD and reloading Windows and the drivers.

You can try booting to the XP CD, and go to recovery console and RUN CHKDSK /F but I'm pretty sure it will come back with unrecoverable errors and you still replace the HDD.

Posted on Jan 26, 2009

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