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1.Log on to your computer and print a test page to the printer. Click on the "Start" button, choose "Control Panel" and then "Printers and Faxes." Right-click on the laser printer, choose "Properties" from the drop-down menu and click the "Print test page" box.
2.Look at the quality of the print on the finished page. If the print is light or faded, the ink cartridge is probably empty or at least empty enough that it should be replaced. You can try to get some extra life out of your toner cartridge by taking it out of the printer, shaking it vigorously and putting it back in. Under normal printing loads, this can give you one to three days of additional printing capacity.
3.Open the printer cover and carefully pull out the toner cartridge. Set the cartridge aside while you open the box containing the new toner. Pull the new toner out but do not yet remove any of the packaging materials. Compare the weight of the new toner with the old one. If the old toner is very light, it is nearly empty and should be replaced.
I guess it FixYa didn't accept my (very long, but totally correct) solution that I took the time to type. Because I refused to "sign in". Here's the short version. Load Paper. The same thing happened to me. I replaced the toner cartridge with a new one (because of a FLASHING red light for several weeks) after the red light went to STEADY red. But it still would not print. The paper was "out". When I'd refilled the paper-tray, it printed fine. I had just ASSUMED that the steady-red light meant toner was finally OUT. WRONG! That steady-red light had nothing-to-do with toner; it meant "you're out-of-paper". Don't get confused like I did. Refill the paper-tray. Then take that expensive NEW toner cartridge OUT, and put the OLD toner cartridge back in. And keep using the "dregs" of the toner out of the old cartridge for several more weeks. And DON'T get confused by the paper-is-out condition making that red light STEADY.
Try this... it reads the level of the toner and can become faulty. This clears it.
1: Turn off power and remove toner/drum 2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and... 3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual. 4: Turn off printer, remove tape from lever, replace drum and turn back on.
I know you have replaced the toner cartridge but have you replaced it with the HP Brand. Also, what model do you have? I have taken many, many calls on remanufactured or compatible toner cartridges for steaks, reprinting and and even paper feed problems because they leak.
I had the same problem today with my printer. All of a sudden, the first and fourth light lit up. I contacted Lexmark and they said my toner cartrigde needed to be replaced.
The problem is caused by the little chip under the cartridge. I replaced the chip with an old one I had on another cartridge and I got the printer to work again.
You can buy a replacement chip from Lexmark or from a jobber selling replacement cartridge or toner refills.
Hope that helps.
it seems to me that the problem is intermittent.
try removing the toner and the catridge, vaccum or clean toner residue of the visible inside of the printer, just in case is a sensor problem.
also check to see if you have replaced the printer tonner with the right one by checking the model no for compactibility.