Question about Panasonic Panafax UF-790 Plain Paper Laser Fax

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Message says check cassette Info. code =011

I have no manual for this. What does this mean?

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It means that you broke the little tab at the end of the paper tray

there is a way you can fix it.. take the tray out and put it on the side. look in where the tray would go on the left hand side if you follow the wall back you will see a hole with a upside down letter U. if you have a "sticky note, yellow note, what ever you want to call it" fold it into a small thick square and put it in the hole if you did it right the machine will say no recording paper.. if not add more paper or you can buy a new tray

Posted on Jan 26, 2009

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1 Answer

What does error code 011 mean?


error 011 normally means the paper cassette is not fitted properly. Usually the cassette(paper tray) sensor is out of place or the cassette is damaged.

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I am connecting and it tells me code 011 error


011 nornally means the paper cassette is not fitted properly. Usually the cassette sensor is out of place or the lug on the cassette is damaged.

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Alarm - check cassette info code 011 - what is


The tab on the base of the paper cassette is broken off.

How to cheat it:

Remove the paper cassette
remove the tray in the back
remove the toner cartridge
set the machine upright

Wad up a small piece of electrical tape and shove it into the small black u-shaped sensor on the left side bottom.

it should work OK after this.

Nov 20, 2009 | Panasonic Office Equipment & Supplies

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What doe he code 011 mean and how do we fix it?


Error 011 indicates an error with the recording paper cassette. Re-install the cassette to clear the error. It's basically the bin that holds the paper that the paper tray leads into. Please post back with any problems or questions or just to rate the solution. Thanks very much!
Greg

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Hello the Panafax UF 770 was donated to our school. We needed to figure out what this means: INFO. CODE=011? Can u help us please?


There probably a broken off magnet that sits in back of the paper cassette. If you have 2 paper trays, you should be OK without 1.

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there is a little tab on the cassette that is broken. leave me a way to email or talk to you and this could be resolved

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Panafax uf-790 - info code = 011


Check cassette refers to the paper cassette. If there is no paper or the cassette is not seated correctly, then you will get that error. If you tried those, then check the left rear of the cassette for a tab. If that tab is broken off you will get this error and you need a new paper cassette. Good luck.

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