Question about HP OfficeJet 4255 All-In-One InkJet Printer

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Printer error 502

Prints half of a copy and the error message appears harware error 502
A960 all in one Dell printer

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Shut down the printer, check whether the printer has peripheral devices such as a stabilizing power supply, and disconnect them.After five minutes, restart the printer to see whether the fault corrects itself. If the fault persists, the heating component may be faulty and the printer will need to be repaired.

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Posted on Feb 03, 2009

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1 Answer

Hardware Error 0502


The problem is simple. The Shiny Silver bar that your Print Cartridges glide back and forth on is the PROBLEM!!! When the motor that moves the cartridges left and right HAVE TOO MUCH RESISTANCE, YOU GET THE HARDWARE ERROR: 502. How I fixed it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the shaft!! After I did this, I could use my DelL A960 as if it were BRAND NEW!!! Hope this helps some one out there, as I had to figure it out myself!! Take care.
Rob
Please rate.

Mar 04, 2011 | Dell A960 All-In-One InkJet Printer

1 Answer

I keep getting Hardware Error 502 (printer stalled) when I try to copy a page or to print direct from the computer. I followed the instructions for a "fix" but still doesn't work


Hi there
Not know what Instructions you had before but got a sit for you to look at.
Click on link it will take you there to your error 502.


http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=45A49F4D2A17494E8F4B63951C8A1237&doclang=en&cs=

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 15, 2010 | Dell A960 All-In-One InkJet Printer

2 Answers

Job Status Window Interface has stopped working.


The issue usually occurs if you are using windows xp drivers on a vista machine. It's strange that the error does not come up when printing from internet explorer 7.0.

There is a file on support.dell.com that you can run to remove any xp drivers and then run the vista installation file. that should take care of these error messages from the operating system.

you can copy and paste the following links to download and run the files :

Patch file to remove xp drivers:
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=224499

Driver for vista
http://support.dell.com/support/topics/global.aspx/support/downloads/en/downloads_splash?c=us&l=en&s=gen&~mode=popup&file=203951

Feb 17, 2009 | Dell A960 All-In-One InkJet Printer

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I have a dell printer A960 with a hardware error: 0502.I have done all the troubleshooting, still the same problem.

Feb 09, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Printer failure when trying to print, error message 502


Try cleaning the slider bar  upon which the ink cartridge slides abck and forth -- NOT THE TAPE- the slider bar assembly it self .. It worked for me .

Nov 18, 2008 | Dell A960 All-In-One InkJet Printer

1 Answer

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I just sprayed windex on bottom of cartridge several times and wiped with paper towel until dark streak of black appeared. Then I dried off cartridge and replaced. It works now. Must have been clogged.

Nov 18, 2008 | Dell A960 All-In-One InkJet Printer

1 Answer

A960 printer noise


Turn the printer upside down and see if anything falls out. Look inside as well. Maybe something is askew in there. Go the the manufacturer's website to their Support section. Email them or do a live chat. I just typed "hardware eror 502" and found a lot of answers. You might even type the manufacturer's name with just "hardware error".

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This printer is really ****...

Jul 03, 2008 | Dell A960 All-In-One InkJet Printer

1 Answer

Copying and scanning


plz try by reinstalling the drivers

May 25, 2008 | Dell A960 All-In-One InkJet Printer

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