Question about Eclipse CD2000 CD Player

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CD Ejects Hi, In dash unit - Eclipse ESIV CD 3404. Disconnected battery to instal new light bulbs and the unit is malfunctioning. Insert CD and it ejects. No response to any of the other buttons on the unit. Have looked everywhere to see if there is a 'reset' procedure after battery disconnect. Thanks, Bill

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  • lillady3212 Jun 26, 2008

    Had disconnected the battery, cd ejects kept happening. Have clicked the reset button plus a variety of others, checked both fuses

    Now getting sc800821 call800 come up on the screen and the cdplayer still does not work

    any suggestions


  • stuell Jul 09, 2008

    In our case, the sutuation is a bit more complex. The in-dash unit doesn't have a CD changer, as the previous owner installed a massive eight-CD unit in the trunk (and kept it upon trade-in). We had electrical work done on the car (bad starter) and now, the dash unit continually reads "disc," and none of the buttons work.



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A couple of suggestions. Check ALL the fuses, most units have 2 or more. Search the front panel carefully, many units have a tiny 'reset' switch, which is activated by pushing a pencil point into it's hole. They are usually marked, but with tiny letters.

Posted on Jul 17, 2007


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No security code audio system

These units do not have a security code like some radios. Instead, they are coded using a CD. You insert a CD into the radio and it codes to that disc. You need that same CD if you ever want to unlock the player. If you don't have it, you are SOL. Eclipse is no longer in business and they were the only ones that could reset it. The system is known as "ESN Security".

ESN Security: This unit is equipped with the Eclipse Security Network. You can register a particular music CD as a "key" device which unlocks the security. If the registered CD is not detected, the navigation and audio functions will be disabled when the main unit is disconnected from and reconnected to the vehicle's battery.

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I had disconnected the battery on my truck. After reconnecting the battery. The eclipse avn 5435 has a screen that reads "security please insert disc". What disc? I bought this truck about a...

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Won't power up. Displays SEC / Help Then SEC / 8D201399 Note the serial number is CD201399. Alan

All Eclipse brand radios have a feature called ESN (Eclipse Security Network) installed. This means a Key CD may be inserted into the head unit so that if the unit is stolen or battey is disconnected from the unit you will have to enter the key CD to unlock the unit.

For example, lets say you purchased this unit from bestbuy. You installed it in your car and you wanted to activate the ESN security feature. You need to choose anyone of your cd's from your collection, lets say you chose The Offsping, Conspiracy of One. Input the disc hit the correct buttons ( I'll explain those later) and your Eclipse 54400's ESN is active.

Now, your 54400 is stolen a week later, the thief will plug in the 54400 into his car and it will show SEC [disc], so he/she will insert a cd and it will say [ERR]. If he or she does this 5 times it will show [call 800] which will lead them to Eclipse customer service, but you will have already called eclipse and told them that your unit was stolen. Whether you get your head unit back is highly doubtful but nobody else will be able to use it.

Now for your answer, to activate ESN:
1.Turn the vehicles ignition on and press the power button 2. Press and hold Radio station preset 1 and the FM-AM button for more than one second 3. Insert the CD of your choice. A [SEC] message will now aooear on the screen and ESN is active. Anytime the unit loses power you will have to reinsert the key cd.

To deactivate the ESN feature:
1. Turn the vehicles ignition on and press the power button or the FM-AM button (make sure the tuner is on). 2. Press and hold the radio station preset button 1 and the FM-AM for more than one second. 3.Once the display flashes [disc] insert the key cd you selected to activate the ESN. The display should now read [CnCl]. The ESN is now deactivated.

To resume normal operation after the power has been disconnected to the unit:
1. Wait for the dispaly to read [disc]. 2. Insert you key cd, if the correct CD is inserted your display will read [---] and the cd will begin to play. If the wrong CD is inserted it will display [Err]. If you insert the wrong CD 5 times it will say [call 800] and then you have to send the unit to eclipse to have it rest. Good Luck!

How to read the Electronic Serial Number:
1. Turn the vehicles power on. Prss the FM-AM button. 2. Press radio preset button 4 and the FM-AM button for more than a second and the display should show your 8 digit serial number. This number is to identify your unit if it is recovered after being stolen. Yep, that will happen!

Keep in mind that the "security code" in a radio basically fulfills this function, ensure that in case of theft, the computer does not work in another vehicle;
I didnt know there was a website to get the radio codes. Before you pay anyone to get your radio security code, I recommend you get on the internet, Eclipse dealers, ask for the parts counter, tell them you need your radio code, have your serial number handy as well as all other numbers off the radio housing.

Or, call 1-800-233-2216 (Fujitsu ten) and they will assist you in the removal of the security code for a $25 charge. the number being displayed is probably the serial number of your unit. If you can remove your radio the SN will be on a tag.

Hope this helps.

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2 Answers


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The manual states 
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