Question about Handspring Visor Edge Handheld

2 Answers

Can't open data base

When I try to open the program I get the following message: "Failed to open datebook data base".

How can I retreive the data from my computer, so I don't lose all my address data?

Thanks

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  • psollitto Jan 26, 2009

    I cannot open the Hnadspring program at all on my computer. I get a message the it cannot open the data file, but nothing happens.

    Can I revtrive the data from the computer data file?

    My palm is no longer owrking.

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2 Answers

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First of all check the system date of your computer. make sure the time and the time zone is correct. Also locate the database file and save it on a external drive/media. Then uninstall and reinstall the application and copy the database file to the computer and then check if you can open.

Thanks

Posted on Jan 26, 2009

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You need to use software and a data cable, to connect the unit to a computer and do a backup on computer.

Afterward you will need to reinstall software on the PDA again.

Posted on Jan 26, 2009

  • Ginko
    Ginko Jan 26, 2009
  • Ginko
    Ginko Jan 26, 2009

    If the handheld is not connecting to computer anymore, not even via USB, the safest thing to do is taking it to a repair centre, so that they can get data out and install data on a different computer.

    Any home made attempt to recover or reinstall teh system can endanger the data, better to go to a repair shop, and have data transferred into a different palm.




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