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There you go: 1) Hit [MENU]. Press [CH up / down] to select ?V-CHIP SET UP?, then hit [VOL up]. 2)
Enter 4-digit access code with the Number buttons. If you have not set
up your personal access code, enter 0000 (default access code).
Most likely, the tape has been coded with a "R" rating or something that the Vchip in the TV/VCR is blocking due to a prior ratings lock. Look up model or call service and find master reset code, like 0000 or similiar to get VCR vchip back to factory default of no locks.