Question about Arris Computers & Internet
I don't have the password. H.firstname.lastname@example.org
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Wi-Fi isn't working
This could be a duplex issue. When you log into the belkin does is assign you an IP address? Have you used a ballpoint pen to reset the EMTA since you have connected the router?
Posted on Apr 09, 2009
Can you connect if you are directly wired into the router?
You may want to try using a ball point pen and pressing the reset button on the back of the arris. Let it reboot and try again.
Some netgear routers come with the wireless disabled out of the box, so you need to be hard wired when you run the CD or if you try to connect through your browser 192.168.1.1
Posted on Apr 09, 2009
hi, mate check firewall settings of your modem/router. Then contact your IT administrator and he should be able to make changes to configurations for you. In most cases if server classify's your connection as unsafe it rejects it.
Posted on Jul 18, 2009
I just had a tech out yesterday regarding this problem on a TM402 - restarts under high network saturation (big uploads or downloads). According to the tech, this is a know issue. Comcast upgraded their network to support multiple carriers (called channel bonding) dynamically. Due to this upgrade, when your modem is demanding high bandwidth for large downloads, essentially, it requests an additional carrier (or channel)...when that request is initiated, the modem's hardware (and firmware) can't connect to more than one channel at a time, therefore, it "gets confused" and restarts itself to attempt to fix the problem. I upgraded to the TM602, and the problem is still there. This is because the channel bonding feature requires a Docsis 3.0 capable modem. The Arris TM702 is the first in the Arris line to offer docsis 3.0. I called Comcast and they are upgrading me to the Arris TM702 (which is a 50M down/10M up service, btw) for an additional $30/month - well worth it for the stability which I require.
As far as Comcast saying that it's fine, call them back with the information I provided, and ask to get you to a tech who can better service your needs...unfortunately, the "tier 1" techs don't have a clue.
Posted on Dec 07, 2009
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