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Replacing the dogs in most auger/agitators is kind of tricky, do to the fact that they heat seal most of the components together. Personally I have both failed and suceeded attemping this. As well it is quite hard to explain how to do without actually being there, it is fairly straight forward, Basically the dogs are inside the agitator so that when the agitation begins the back and forth action, it doesn't simply spin the agitator around and around, free spinning, or not at all, so the dogs catche and releases the splines inside the body of the agitator so your clothes are "agitated" to the point of getting clean. With that said, the most efficient way of dealing with this problem is by getting the agitator dog assembly, I looked up your model number and I believe that the part number you're seeking is 285811 agitator cam kit. Please contact if you have any questions.
If only your experiencing a agitate problem and your washer spins ok the most likely problem is going to be with the little thing that fit inside of the upper barrel of the agitator called the dogs that are worn out and not catching.
The agitator is made in two parts. Upper and lower. The bottom part does the actual agitating. The upper part is supposed to be loosely fitted. It just screws down the clothes to contact the bottom agitator slowly. The top part turns one way, and slips the other way. By the action of what is called "Dogs" inside the top part. These dogs are probably worn and need to be replaced Take the top off the agitator and there is one bolt in the middle of the agitator. use a long extension to reach the bolt and remove it. Pull off top agitator (keep it straight up so you don't lose the dogs_ Go to local Appliance store and ask for Agitator Dogs. Replace Dogs exactly as they came out When you re-assemble the top it will be loose. This is normal. Good Luck! Thank you for using fixya Leo Ponder Please rate me if this helped.
Sometimes, clothes will get stuck at the bottom when the agitator dogs are worn out. Check to see if the upper part of the agitator is working during the wash cycle. If it isn't, the clothes stay at the bottom and just move horizontally, not from the bottom to the top. The clothes then get stuck in the gap between the lower agitator vaens and the bottom of the agitator. This is a very easy repair, you need only a socket wrench set (SAE) with an extension.
Hi, The problem that your washing machine is not agitating, you will need to check certain things. Please check the timer to see if it is in good working order or not. Next you will need to check the motor and the motor switch. On some of the newer washers the door switch also controls the motor. If the motor starts running after the washer has filled to the selected level, but the agitator doesn’t move, you will need to check the following parts. The agitator dogs. They are located inside of the agitator clothes mover. You will need to remove them and check to see if they are in need of been replace. The clothes mover. This part is the top part of the dual action agitator. Its job is to move the clothes from the top of the spin drum to the bottom part of the agitator. You will also have to check the inside of the clothes mover to make sure that the gear like cuts are not worn out. However another problem could be a broken motor coupler.
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If the washer fills up with water and you hear the motor running but the agitator doesn’t move, the agitator coupling is the most likely problem. First pump the water out by turning the timer to spin. Once the water is out, turn the washer off. Now pull up on the agitator until it comes off (it may be hard to pull off). Now that the agitator is off, you can see the agitator coupling, reach down and try to turn the coupling. If the coupling turns freely, it is striped out and needs to be replaced.
Your agitator dogs are worn out. They are 4 small pieces in the agitator that act as one way clutches. They allow the top section to turn one way but catch the other way. Pretty simple fix.
If you will post the complete model number I will find the part numbers for you and try to provide instructions on replacing them.