Question about Microsoft Windows XP Professional x64 Edition for PC

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Flash player 10.0.12.36 is installed but not detected by appln

I am using Windows XP SP2 in my PC. I am also using Mozilla Firefox browser. When I open a specific website (on photography), it says " This content requires flash" and further says "To view this content, you need the latest version of Macromedia Flash Player" and directs me to Adobe site of the already installed flash player. Now what do I do?

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The problem seems to be conflict in the .dll file "NPSWF32.dll" and it's association with the Windows Registry. The registry key of the flash player for Mozilla Firefox is damaged/corrupted. So you have to uninstall Flash Player: (Follow both the steps.)
Step-1: First uninstall through ADD/REMOVE Programs from controls panel.
Step-2: Then download the Adobe Flash Player uninstaller from here. Now close both Firefox and Internet Explorer. Then run the uninstaller tool. After uninstalling, restart your PC. Now open the firefox and go to http://www.adobe.com/support/flashplayer/ to install the latest version flash player.
Remember: Whenever you are installing or uninstalling flash player you must log on to windows as Administrator to perform and troubleshoot this type of issue.

bcdalai
http://bcdalai.blogspot.com/

Posted on Jan 26, 2009

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This is a common problem with Firefox and Flash. I would go to firefox.com and download the latest version of the program. Then go to adobe.com and get the latest Flash version (if you have already deleted the installer from your system).

When they're finished, go to your Control Panel and click Add/Remove Programs. Remove all Firefox and Flash entries. Restart the computer and install the fresh copies of Firefox and Flash.

Let me know if you have any more questions or troubles. I'll monitor this thread.

Posted on Jan 26, 2009

  • nazli nazi Oct 26, 2011

    dear jason. I had the same problem. I flowed the steps but it did not work. any aother way??

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