Question about SanDisk Sansa e270 MP3 Player

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Computer won't read player

When I hook up my MP3 player to the computer, the Sansa says it's connected but the computer doesn't read it at all. You can hear the sound it makes when something connects to the computer though, but I can't find the driver in My Computer and Windows Media Player doesn't detect the device. Please help, it was working before :( Oh, and when I connect the player I don't get the little icon on the taskbar to eject the driver.

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Re: Computer won't read player

It means your player is in Autodetect/MTP. For your computer to recognize the device you should have windows xp with windows media player 10 or 11 / windows vista with windows media player 11. If your computer is in MSC then you will have there a safely remove icon, because your player act like a thumb drive. Note: You said it was working before on that computer try using a different usb port and uninstalling reinstalling your windows media player software. Hope this helps :D

Posted on Jul 22, 2007

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My sansa clip is frozen on the blue flower

One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.



Jul 18, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

I cant find a cord to hook my SanDisk Sansa 8GB to car

The Sansa isn't supposed to connect to a CD player. You need to use a computer to rip tracks from the CD, then transfer them from the computer to the Sansa.

Mar 04, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Hey, I want to connect my sansa to my car jack. It has a usb input, so i can hook my sansa up to it. But the car only wants to read an ipod. Can i get a driver onto my mp3 player so the car will read it?

When the USB jack is connected to unit, it is not possible to use any of its controls. the unit gets charged and a computer is used to add/delete music/videos/pics. I purchased a unit that plugs into the headphone jack and transmits to any nearby FM radio. That way I can use the sansa in my vehicle.

Nov 20, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

I changed computers and now cannot hook up my Sansa e280 MP3 player without proper driver. The Sansa e280 MP3 player was originally installed on the discarded computer. My present compter recegnizes the...

try formatting it and reinstalling the firmware if u need the driver i think u can download it from here

Oct 10, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa will not detect

If you are using a USB connector [that connects extra ports to your computer] it sometimes doesnt work... so if possible hook the USB sansa cable to the main ports in the back of the server. It might also work to hook it in, and then go to 'My Computer' and see if it shows up there. Good Luck =]

Jun 05, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?

This is direct from the sansa FAQs at 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa E280 will not turn on

I have more advice on my Tips & Tricks for fixing Sansa players, but here is a likely candidate:
Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so.

-Tha Mp3 Doctor

Jan 17, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

Mine won't read it in MTP mode. It works for me in MSC mode though.

Jun 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer won't read mp3 player

First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Feb 10, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e250r not being read by my computer

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 27, 2007 | SanDisk Sansa e200 MP3 Player

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