Question about Compaq A3000 All-In-One InkJet Printer

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Microsoft Windows Vista and Compaq A3000

I have used my install disks that came with the Compaq A3000 to install The software on Vista. The software installed without problem. However I am not able to open any program including Notepad to print to the printer. When printing I recieve a Message Box giving the option to "Show me the Message" that could not be displayed. I assume somehow this is a Vista Compatability issue. What do I need to change or set in order to be able to use this printer? Any help will be appreciated. Thanks.

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  • 3 more comments 
  • Ryan Heaton Jul 16, 2007

    The HP site that the Compaq site takes you to only has up to XP drivers listed.

  • Ryan Heaton Jul 17, 2007

    I found a solution to my problem. There is an executable that is started automatically (not at the computer now, and cannot find it in a quick search) that I removed from my msconfig startup. I also changed in the Properties of the executable for it to run Compatible with XP sp2. Rebooted the computer and everything was working.

  • Anonymous Jun 14, 2008

    stops working at end of the install

  • tdrag1 Aug 14, 2008

    I have a Compaq A3000 all in one printer. I am trying to hook it up to a laptop computer which runs on Windows Vista OS. The Compaq driver downloads but the printer wont work. Does anyone know if a new Vista driver is available. Or is there a way to get the old driver to work with Vista. I am not a computer guru and dont have a clue on what to do. I contacted Compaq/HP and after an hour on the phone and not being able to understand their tech I was told they could not help me.

  • Plumeriagirl Feb 28, 2012

    I have the same problem...can you please tell me what you did to get it working?



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Onmly Compaq will have the approprive driver download. You are correct to assume a Vista compatability issue- this is becoming more evirdent with many peripherals. By the bye- the printer is of course a rebadged Lexmark or HP or Brother [ can be either] see if you can see which and check the appropriate web site. This site may also be of assistance

Posted on Jul 16, 2007

  • john ash
    john ash Jul 17, 2007

    Good ho!
    As this is now an all too prevalent problem
    it would be useful if when you have time to post here exactly what you did so that it may be passed on.



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hi friend

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