Question about Sebo X4 Bagged Upright Vacuum

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Sebo starts and immediately stops with 2 red lights come . There are no blockages

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

VacuumRepair
  • 438 Answers

SOURCE: Sebo Automatic X1 Stopped.

Hello,

Ok, thanks for the clarification. Even though the cord doesn't have any external damage, it's still very possible that it has gone bad. When a Sebo upright doesn't even start, this can mean one of several things. The parts that could go bad that would cause the machine not to turn on would be the cord (most common on a Sebo), the on/off switch, the PC board that's on top of the motor, or the actual motor. In the 7 years that I've been selling Sebo, I have only changed out one PC board, and I've never had to replace a single motor on a Sebo yet. I have had to replace several cords over the years, some showing external damage, others didn't show any damage.

The cord and the switch are going to be the easiest parts to test, and also happen to be the most common, so this is a great place to start.


Here's how you can test the switch and the cord on the vacuum cleaner. You'll need to have a simply Electrical tester that will test if current is going through the cord. Here's a link to a similar one that is very inexpensive that I used in this repair solution:
http://www.homedepot.com/h_d1/N-5yc1vZ1xh7/R-100183054/h_d2/ProductDisplay?langId=-1&storeId=10051&catalogId=10053


Step 1. Unwrap the electrical cord from the vacuum cleaner, and set the entire cord aside. Also remove the on-board wand that rests directly behind the bag housing. After the wand has been taken out, you should see on the left side of the vacuum where the handle goes into the body of the vacuum a little gray lever (my picture this lever is yellow as I only had a Sebo X5 on the floor, but the repair is identical). This is what the lever looks like:


80f63f9.jpg
Step 2. As you'll see if you look closely, the lever says "closed". Turn the lever towards the front of the vacuum so the lever reads "open".


8d9a86b.jpg
Step 3. Once the lever is moved to open, lift straight up on the entire handle assembly to remove it from the vacuum cleaner.


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Step 4. Once you have the handle assembly out of the vacuum cleaner, turn the handle upside down. You'll be able to see two small metal electrical terminals that connect into the base of the vacuum where the handle meets the vacuum cleaner. Make sure that both terminals are visible. I have seen a few Sebo's where the handle has come loose, and these terminals no longer make connection to the rest of the vacuum, causing the vacuum not to turn on. You can re-attach the handle into the vacuum cleaner, turn the lever on the side from open back to closed, and test the vacuum to see if it comes on.

Step 5. If the vacuum failed to come on after reinstalling the handle, take the handle back out of the vacuum. Put one of the wires from your electrical tester into each terminal in the bottom of the handle assembly. Make sure that the tester is actually making contact with the metal terminals. It should look like this:


614747f.jpg
Step 6. With each of the electrical tester wires pushed down into the handle and making sure they are making contact, plug the cord into a standard wall outlet. If current is present, the electrical tester will light up. If not light comes on, try flipping the on/off switch and see if this has an effect on if the tester lights up or not:


1fdc3c7.jpg
As you can see in the picture above, the cord and switch on this vacuum are good. If your tester lights up when you put it into the handle, then this means that your cord and switch are good. This means that either your motor, or PC board have gone bad.

If the tester signals that you don't have any power at the bottom of the handle, then this means that either your switch or your cord is bad.

If you will please let me know the results of the electrical test here on the bottom of the handle, I will then go into the next steps of the repair, and explain how to open up the machine and either replace the cord / switch, or if you did have power here, the pc board or the motor.

Please just use the clarification request form that you used last time. I hope this was helpful in diagnosing your machine. If this helped you, please be kind and rate the repair as helpful by clicking the thumbs up icons in the top of the repair.

I look forward to helping you fix your Sebo.

Chris J.
GoVacuum

Posted on Apr 07, 2010

Testimonial: "Top lad, very helpful, GURU rating well deserved."

  • 313 Answers

SOURCE: bag full or clog light comes on but new bag and no

Have you checked the filters to see if they are blocked and need cleaning/replacing. Failing that it could be the sensor at fault.

Posted on Jul 25, 2010

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I have a sebo x4 , when I switch it on the red lights flick on and off and nothing happenes


The red lights should flash very quickly upon vacuum start-up (normal). If the motor is not turning on there is likely a problem with the motor or power supply board. The lights flashing does indicate that you are getting power to the PC control board. If your vacuum is under warranty, this would likely be covered. I have included a link to the parts list for your reference. http://sebo.us/pdfs/website_schematicsPDFs/AUTOMATIC%20X%20Schematics.pdf

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My Sebo X4 does not switch on, when powered up two red lights flash momentarily. There was a buzzing from the black box underneath but that has now stopped. I changed the bag yesterday as it said it w


Your red lights flashing momentarily is normal start-up. The fact that your servo motor is operating tells you that you are getting power. If the vacuum motor does not turn on, you likely have a problem with the motor itself or the power supply board that feeds power to the motor. These items should be covered under warranty. However, if your vacuum is outside the manufacturers warranty, you can replace either of these parts fairly easily with only a phillips head screwdriver.I have included a link to the parts list for this machine. We do stock both parts. http://sebo.us/pdfs/website_schematicsPDFs/AUTOMATIC%20X%20Schematics.pdf

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You should try to replace your SEBO roller brush with the softer one. The part number is SEBO 5010GE Genuine Sebo product

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Red when bag is not full


The red light will also come on when there is a blockage in the pipes leading to the bag compartment. To test that the light is working correctly, you can unplug the flexible hose from the top of the bag compartment then switch the machine on. The red light should be off, but will come on if you block the hole with your hand. If that test shows the light is working, you need to search for a blockage - which is most likely to be in the flexible hose, but can be in the rigid plastic tube or in the base of the machine (turn it over and look in the little trap-door). Clearing a blockage from the hose can be difficult - you are more likely to be successful if you can devise a way to pull it out rather than trying to push it (as with a broom handle, for example), because pushing may just compact it. Good luck!

Apr 03, 2010 | Sebo Automatic X1 Bagged Upright Vacuum

1 Answer

Red light comes on saying bag full or clogged. Bag has only recently been changed so what do I look at next?


You look for a blockage - almost certainly in the flexible hose. Remove the hose from the machine completely (both ends, that is), then switch the machine on and the red light should not come on unless you block the hole on the top of the bag compartment with your hand. Then you need to investigate the hose, to find and remove any blockage. This is not always easy. You can try sucking a blockage out, back the way it came in, either with a second vacuum or simply by reversing it on your Sebo as best you can. This will often pull the blockage to the point where you can get hold of it with pliers or a bent wire or the like. Unless all else fails, and you get desperate, don't try pushing a blockage out with a broom handle or anything like that as you will probably only consolidate the blockage. You should also check in the little trap-door on the underside of the base to make sure all is clear there.
If you need further guidance, just post a reply here and I'll answer as soon as I can. Good luck!

Mar 26, 2010 | Sebo X4 Bagged Upright Vacuum

1 Answer

Switched off whilst cleaning and now wont start at all


Hi - I'm a Sebo expert, and we will get to the bottom of this! But I need some more information please. The most common cause of vacuums switching themselves off is overheating due to a blockage. When this happens the machine will work again when it has cooled. The second most common cause is damage to the flex (usually where it enters the plug or where it enters the handle). So here's what I need to know: 1. how long did you leave it before trying to re-start it? 2. how old is it? 3. Are any of the lights coming on, if so which? 4. have you checked for blockages? 5. are there any signs of damage to the flex or to the rubber grommet where it enters the handle?
I'll do my best to help you when I get your reply.

Feb 28, 2010 | Sebo X4 Bagged Upright Vacuum

1 Answer

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Your Sebo has switched itself off to prevent damage. The flashing red lights indicate that the brush roll is jammed and that there may also be a blockage somewhere. You should take the brush roll out and make sure it is clear of obstruction, and also check for blockages (in the inspection flap on the underside, and in the plastic pipe and the flexible hose), and check the condition of the filter in the bag compartment. If the brush roll is clear and the problem persists, you should seek help from a professional repairer as something is probably broken inside (although with Sebos this is extremely rare). Good luck!

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1 Answer

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Check for any blockage in the hose or the inlet by the brush roll. Is the brush roll jammed? There are 2 circuit boards, one for the 12V power supply and the other is the computer controller, one of these may have gone bad.

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