My husband and i purchased this coffee pot approx a month and a half ago. And we were loving it, not only brewing coffee, but ice tea as well. No plastic taste or smell that I can recall. Within the last week, the coffee pot has decided that it will only brew to cups a coffee or tea at a time. And we have to shut it off and turn it back on again for it to brew another 2 cups and turn it off again. We have to continue this process until all 12 cups have brewd. A real pain in the ****!!! We have cleaned the coffee pot, reset, unplugged and still to no evail...only 2 cups. What is the problem? Or do I just need to return it.
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Be careful! The top will soon disconnect from the bottom! I've had the same problem for the last few months. This morning (11/19/10) the top of the pot seperated when I poured a cup of coffee and half a pot of piping hot coffee spilled down my right leg. I'm on hold with their customer service department as I type this. Has anybody else had the same issue?
mcdevito75 here, Your Mr. Coffee may need cleaning, here"s how, Fill the resovoir with white vinegar, cycle thru the machine 3 times, half way thru the 3rd time stop 1/2 way thru and turn off machine for 30 minutes, then recycle. After that rinse your Mr, Coffeee by cycleing thru fresh water each cycle takes another resovoir of fresh water to get rid of the vinegar. If this is not the problem, maybe the pump is shot. Contact Mr. Coffee by phone or online at Mr. Coffee.com or replace the machine.
you need to run a few pots of straight white vinegar through the machine to clean out the lime build up in the tubes. the first time you do it, after it starts to pump the water, shut it off for a few hours and let the vinegar sit in the tubes. after doing this run a few pots of cold water through before making coffee.
An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears.
If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.
Their toll-free telephone number is 1-800-541-6390.
Thank you, have a nice day.
Clean the pot by brewing a full pot of undiluted vinegar, then rinsing it by brewing 2 full pots of water through it. Also, change the charcoal filter on a regular basis. We clean the pot this way every month and replace the filter every 2 months.
If this problem started after moving the machine, pull the machine out a little & look behind it for a kink in the tubing coming to the brewer. These brewers time the water coming through them, so if a kink is restricting the water flow, running the same amount of time equals much less coffee in the airpot.
It's a 10-cup, and does not look like the one you've pictured. We put a 4"long piece of duct tape, which will hold the lid down just the amt. of time it takes to brew a pot of coffee. Although not the ideal aesthetic I'm looking for, it works for now!