Question about Epson Stylus CX3810 All-In-One InkJet Printer

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EPSON CX3810 "scan cannot be started" error I have this error when I try to use the scanner. I updated the Twain driver for Epson and it still happens. For some reason this Epson works for my brother's pc but not mine, and I have a newer version of windows "windows media". This all in one epson use to work on my computer, but for some reason it doesn't anymore. I dont get it.

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  • Sanjose Sharks Aug 12, 2007

    Do you think this has anything to do with the windows xp service packs? Because my brother had windows xp SP1 and he can use the epson scanner, but after I updated it to service pack 2, that irrating error message pops up again.

  • Anonymous Jan 03, 2008

    exactlyu the same problem, for a long time. I am not sure at what point it stopped, but it did work with XP SP2. Driver was reinstalled

  • Anonymous Nov 18, 2008

    love

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I suggest scan from MS Paint first - if this works proceed to step 1, if not, proceed to step2.
Step1, check device manager - update driver.
Step2, check if there are other scanner installed or software installed under C:Windows/twain_32 folder. Delete any files there except for wiatwain.ds and folders that has "e" at the beggining. Re launched Epson Scan. If it fails check step3.
Step3, trash and reinstall driver, you can download the driver for this on the epson site, www.epson.com, select your regio of course, go to drivers and support, select your product and select the appropriate system that your using.
Step4, Optional step, on the properties of Epson Scan (you'll see this if you right click Epson Scan icon), make sure that the compatibility corresponds to your system, you'll see a check box there that says "Run with..."
If this steps fails, perform registry adjustment by removing Epson Scan software under the HKEY_CURRENT USER and HKEY_LOCAL_MACHINE, reinstall software again.


Posted on Mar 18, 2009

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I had the same problem on XP with SP3. The scanner hadn't been installed properly.
I solved it by going to the control panel -> Administrative Tools -> Computer Management. Then look under "Device manager" -> "Imaging Devices" If you see a yellow question mark over the Epson Device then right-click on it and choose install. Let Windows install it automatically.
That should be it. Try the scan application again.

Posted on Sep 19, 2009

  • peps_82310
    peps_82310 Jul 12, 2012

    Hi there!

    Thank you so much! It's really HELPFUL and my EPSON STYLUS CX3810 it works now! WOW! Your great! God bless!


    Best Regards,

    Pinky ;-)

  • peps_82310
    peps_82310 Jul 12, 2012

    Hi there!

    This solution is very HELPFUL to me. Thank you so much! Your the best! Everything are working now through you help.. Again, HUGE THANK! God bless..


    Best regards,

    Pinky ;-)

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Hi, just switch on the scanner before you switch on your PC. This will correct the error. " seems strange is it??" but it worked !!!!! regards sreejith

Posted on Jul 16, 2007

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I have the same problem with a CX3650, no matter in wich order I switch on scanner/PC. My PC is a Compaq presario V5000 with Windows XP dontknwowhatservicepack.

I have read in another forum that perhaps the problem can be solved disabling USB 2.0 in the BIOS of the PC. I will try, and will tell you if it is of any help.

Posted on Jan 22, 2008

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